Covenant Health

Manager, Laboratory

Full Time, 80 Hours Per Pay Period, Day Shift

Morristown-Hamblen Overview:

Morristown-Hamblen Healthcare System is a 170-bed hospital serving an eight-county region in East Tennessee’s Lakeway Area. The facility includes more than 20 emergency suites, advanced laboratories, radiology, and therapy services, and a Breast Imaging Center of Excellence for mammograms, biopsies, and nurse navigation. The Women’s Center features six modern labor and delivery suites and a secure nursery for newborn care. With state-of-the-art technology and a dedicated team, Morristown-Hamblen provides exceptional, patient-focused care close to home. To meet the needs of our growing community, we continue to develop services, attract new physicians, and embrace innovation, all to promote an improved quality of life.  

Position Summary:

Supervises, coordinates, and evaluates the technical functions within the laboratory. Ensures that services are of the best quality, cost-contained, and carried out in an expeditious manner. Provides oversight for daily laboratory operations. Responsible for the oversight of the functions of the Technical Supervisor as defined by the CLIA.

• Provides a communication link between Directors and staff.
• Directs the evaluation and implementation of new tests.
• Prepares and reviews, in conjunction with Directors, technical job descriptions, individual and team performance appraisals.
• Coaches and empower staff and departmental teams.
• Monitors the performance and results of Proficiency Test surveys and assures that discrepancies are reconciled.
• Reviews/reconciles all departmental reports to assure appropriate utilization of resources.
• Assures policy and procedure initiation, review and update, coordinating with Laboratory Technical Specialists.
• Oversees reference laboratory processes, including specimen transport, logging, resulting, and invoicing.
• Oversees decentralized testing in coordination with appropriate Technical Specialist.
• Facilitates incident report/problem resolution.
• Ensures staff development in coordination with Directors (orientation, competency testing).
• Provides input into the development of departmental goals and objectives in conjunction with Directors.
• Interviews and selects employees in coordination with Directors.
  
• Oversees monitoring of quality control, assuring that corrective action is taken and documented when required.
• Facilitates problem resolution regarding payroll and scheduling.
• Provides timely communication to staff, including frequent scheduled staff meetings.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education:           

Bachelor's degree in medical technology, or chemical, physical, or biological science.

Minimum Experience:         

Four (4) years training/experience in high complexity testing in one or more of the laboratory specialties (meets Technical Supervisor Qualifications as defined by CLIA), with two (2) years managerial/supervisory experience.

Licensure Requirement:      

License as medical technologist and General Supervisor by the State of Tennessee required.