Covenant Health

Manager of Laboratory

Full Time, 80 Hours Per Pay Period, Day Shift

Claiborne Medical Center Overview:

Claiborne Medical Center, a member of Knoxville-based Covenant Health, offers a full range of medical services including emergency care, general and orthopedic surgery, rehabilitation, and diagnostic services. Our radiology services are certified by the American College of Radiology in Computerized Tomography (CT), Mammography, Magnetic Resonance Imaging (MRI), Nuclear Medicine, and Ultrasound. Claiborne also provides skilled and long-term care through Claiborne Health and Rehabilitation Center. Our team of physicians and staff is dedicated to putting our patients first, every day. For more information, visit ClaiborneMedicalCenter.com.

Position Summary:

Supervises, coordinates, and evaluates the technical functions within the laboratory. Ensures that services are of the best quality, cost-contained, and carried out in an expeditious manner. Provides oversight for daily laboratory operations. Responsible for the oversight of the functions of the Technical Supervisor as defined by the CLIA.

• Provides a communication link between Directors and staff.
• Directs the evaluation and implementation of new tests.
• Prepares and reviews, in conjunction with Directors, technical job descriptions, individual and team performance appraisals.
• Coaches and empower staff and departmental teams.
• Monitors the performance and results of Proficiency Test surveys and assures that discrepancies are reconciled.
• Reviews/reconciles all departmental reports to assure appropriate utilization of resources.
• Assures policy and procedure initiation, review and update, coordinating with Laboratory Technical Specialists.
• Oversees reference laboratory processes, including specimen transport, logging, resulting, and invoicing.
• Oversees decentralized testing in coordination with appropriate Technical Specialist.
• Facilitates incident report/problem resolution.
• Provides input into the development of departmental goals and objectives in conjunction with Directors.
• Interviews and selects employees in coordination with Directors. Ensures staff development in coordination with Directors (orientation, competency testing).
• Oversees monitoring of quality control, assuring that corrective action is taken and documented when required.
• Facilitates problem resolution regarding payroll and scheduling.
• Provides timely communication to staff, including frequent scheduled staff meetings.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education:          

Bachelor's degree in medical technology, or chemical, physical, or biological science.

Minimum Experience:         

Four (4) years training/experience in high complexity testing in one or more of the laboratory specialties (meets Technical Supervisor Qualifications as defined by CLIA), with two (2) years managerial/supervisory experience.

Licensure Requirement:      

License as Medical Technologist and General Supervisor by the State of Tennessee required.