Covenant Health

Department Assistant

Full Time, 80 Hours Per Pay Period, Day Shift

Emergency Medical Services Overview:

Covenant Health Emergency Medical Services (EMS) ensures rapid response with specially trained personnel and a fleet of vehicles that are equipped with cutting-edge technology. The Covenant Health EMS team improves patient care and outcomes, supports post-discharge planning, and enhances community engagement. Working closely with all Covenant medical centers as well as several non-Covenant facilities, our EMS team ensures that advanced-level transport options are available when needed.

Position Summary:

Performs a full range of secretarial and administrative duties for a specific department or unit. Requires clerical training or experience and some knowledge of the unit's operational procedures. May perform departmental support functions such as processing payroll, enter data into information systems, or other duties similar in nature.

• Type correspondence, reports, memoranda and special projects as requested.
• Acts as receptionist, answers telephones, route callers, takes messages and provides routine information to callers.
• Maintains department files and records for budget reports, invoices and time sheets.
• May make travel and lodging arrangements for the department, through travel agency and maintains appropriate records.
• Receives mail and routes appropriately.
• Maintains and orders office supplies.
• Serves as inter-departmental communication resource.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education:           

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:         

One (1) year clerical/administrative experience. Experience using word processing (MS Word), spreadsheet (Excel) and presentation (PowerPoint) software.

Licensure Requirement:      

None