Covenant Health

Director, Acute Care Services

Full Time, 80 Hours Per Pay Period, Day Shift

Fort Sanders Regional Overview:

Fort Sanders Regional Medical Center is a 444-bed hospital recognized for pairing clinical expertise with advanced medical technology to deliver exceptional care. As a Joint Commission Comprehensive Stroke Center, we provide leading-edge treatment for stroke recovery. Our facility also offers specialized services in bariatric surgery, robotic surgery, minimally invasive spine procedures, and advanced orthopedic care.

Fort Sanders Regional is part of Covenant Health, East Tennessee’s largest nonprofit health system and a Becker’s “Top 150 Places to Work in Healthcare.” Covenant Health includes nine hospitals and nearly 150 service locations, offering employees a comprehensive benefits package with tuition reimbursement, student loan assistance, certification bonuses, and leadership development programs.

Position Summary:

Operational responsibility at Fort Sanders Regional Medical Center, for the direction of patient care delivery in Intensive Care and ER Services through leadership.  Reports regularly to the Vice President of Nursing for these services.  Responsibilities for direct supervision are as follows:  Intensive Care Unit, Neuro-Intensive Care Unit, Intermediate Care Unit, Emergency Services and Respiratory Therapy.  Actively involved with multiple disciplines in all areas of the acute care continuum in efforts to maximize utilization of services available.  Functions with accountability to manage planning operational activities and provide administrative input in the budgetary process for all areas.

• Makes concerted efforts toward achievements in quality of service, financial integrity, and customer satisfaction in all areas of responsibility.
• Leads in the promotion of ownership and implementation of strategic initiatives.
• Models the core values and behaviors of Covenant Health.
• Assures compliance with the Joint Commission and state regulations in all areas of responsibility.
• Proactively develops and supports strategies to produce the positive changes needed to achieve the balanced score card.
• Assists in the development of process improvements through facilitation and appropriate resource allocation.
• Monitors effectiveness of processes, plans, and problem-solves to improve outcomes.
• Maintains financial integrity and control for areas of responsibility, including the development of and adherence to an annual budget.
• Assists in the development of an efficient and effective operational and capital budget in all areas.
• Provides education to enable Clinical Managers, Supervisors, and staff to select appropriate indicators for operational success and to monitor outcomes as they relate to processes.
• Guides Clinical Managers, and Supervisors in recruiting, retaining, orienting, educating, and maintaining competency of all staff.
• Works cooperatively with Case Managers to achieve goals related to appropriateness of patient placement, service utilization, length of stay, costs, and clinical outcomes.
• Collaborates with physicians and other health care professionals to improve processes that positively impact quality, assure integration of marketing efforts, and the development and implementation of effective system goals.
• Actively works toward the development of a positive culture in a desirable environment.
• Assists and supports the standardization of products and the consolidation of sources.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as required or requested.

Minimum Education:         

B.S. degree required; master's degree preferred.

Minimum Experience:         

Five (5) years clinical experience and three (3) years management experience, or equivalent combination of educational/managerial experience. 

Licensure Requirement:      

Current TN nursing license required.