Covenant Health

Manager, Imaging Services, Cardiology

Full Time, 80 Hours Per Pay Period, Day Shift

Covenant Health Overview:

Covenant Health is the region’s top-performing healthcare network with 10 hospitals, outpatient and specialty services, and Covenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer. Our more than 11,000 employees, volunteers, and 1,500 affiliated physicians are dedicated to improving the quality of life for the more than two million patients and families we serve every year.

Covenant Health is the only healthcare system in East Tennessee to be named a Forbes “Best Employer” seven times. 

Position Summary:

Responsible for the general direction of the daily operations for services provided by the departments of Imaging Services.

• Functions in both a technical and support capacity when needed as defined by workload, staffing and customer needs.
• Responsible for technical aspect of radiation safety as defined by Radioactive material License, Radiation Safety Officer and/or radiation physicist. Ensure active member of the Radiation Safety Committee.
• Consultation with Medical Director regarding issues of protocol, technical process improvement and quality control.
• Ensures appropriate preventative maintenance services and quality control testing are provided to maintain optimal equipment performance.
• Ensures the timeliness and integrity of exam performance to include charges, interpretation, transcription, and report delivery both on and off campus.
• Responsible for support functions associated with Imaging Services to include: clerical, transcription, and transportation.
• Promote cultural change to develop and support the team approach to deliver patient care in the Clinical division.
• Facilitate development of success measures, to include leadership, facilitator and team member implementation of long and short-term goals for department teams.
• Develop, review and update department specific policies and procedures.
• Monitor and maintain department compliance to meet all regulatory agency requirements.
• Provide personnel management to include staff placement, discipline, interviewing and orientation in conjunction with the Director or VP.
• Implement and assess individual/team performance appraisal and career ladder.
• Assures daily operations are performed to include: staffing, interdisciplinary meetings, department statistics, payroll, charges, inventory.
• Assess capital equipment/supply needs and make recommendations in collaboration with the Director or VP.
• Acts as a liaison to patients and other customers to provide timely and accurate communication and problem resolution.
• Acts as the primary contact of vendors for product evaluation and recommendation.
• Determine and coordinate daily staffing ratios bases on workload and staff.
• Participates in technical and philosophical growth and development.
• Coordinates and affirms accuracy of department record keeping.
• Collaborates with the Director to identify learning needs of staff, ensures participation and evaluation clinical competency.
• Participates in development and implementation of education and in-service programs for staff, students and other departments.
• Collaborates with others to determine product standardization as needed.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education:                       

Graduate of a JRCERT School of Radiological Technology, Nuclear Medicine Technology or Ultrasound Technology; bachelor's degree preferred.

Minimum Experience:                     

Four (4) years line and two (2) years leadership experience in diagnostic radiology services or equivalent combination of education/leadership experience.

Licensure Requirement:                  

Any or all of the following: ARRT, CNMT, ARDMS, ARMRIT, RDCS. CPR required.