Covenant Health

Psychiatric Technician, Senior Behavioral Health

Full Time, 72 Hours Per Pay Period, Variable Shifts

Parkwest Overview: 

Parkwest Medical Center, Covenant Health’s flagship facility in West Knoxville, combines world-class cardiac expertise with the warmth of home in serving a vibrant East Tennessee community. Since 1973, Parkwest has grown into the region’s largest hospital in the area, offering advanced services like an all-digital catheterization lab, comprehensive breast health, emergency, and critical care. It’s consistently ranked among Tennessee's top 10 hospitals by U.S. News & World Report and earns national recognition as a Top 100 Heart Hospital, as well as an “A” safety grade from Leapfrog. As part of Covenant Health, the region’s largest employer, Parkwest Medical Center, marries cutting-edge technology with compassionate, community-centered care, earning accolades for cardiology, stroke, surgical excellence, and patient safety. 

To learn more about Parkwest Medical Center and our units, visit Covenant Health Parkwest Medical Center Opportunities.  

Position Summary:

Responsible for quality patient care by providing supervision and guidance for the patients as well as maintaining a safe and therapeutic patient environment. 

• Provides proper supervision and guidance in the daily activities of the program as part of a patient care team.
• Responsible for maintaining a safe and therapeutic patient environment.
• Reports patient complaints and/or changes in the patient’s psychiatric and/or medical condition promptly to the Registered Nurse.
• Completes all necessary paperwork used in the daily operation of the program and documents in the medical record objective patient care in a competent manner.
• Understands and is able to implement all emergency policies and procedures and ensures that emergency restrictive devices are available on the unit each shift and in good working order.
• Works with the Nurse Manager and/or Nurse Supervisor, and/or the Team Leader Psychiatric Technician, and co-workers to structure and monitor the unit milieu. Reports problems in working with specific patients to the Registered Nurse and/or the Team Leader Psychiatric Technician.
• Participates in the training and orientation of new staff members as directed by designated organizational leaders.
• Performs and documents monitoring of patient activities on the milieu as well as any specialized observation needs.
• Monitors vital signs, collects urine specimens, and assists patients with the activities of daily living according to appropriate guidelines and policies and under the clinical direction of the Registered Nurse.
• Serves as an extension of Clinical Services/Physical Therapy departments to deliver therapeutic activities.
• Demonstrates and maintains competence in using small group dynamics, scheduled activities, and the therapeutic milieu to carry out the Treatment Plan for each patient as part of a patient care team.
• Uses small group dynamics to provide support and limits for the patients as part of a patient care team.
• Attends shift report and is prepared to share relevant information about the patients.
• Accompanies patients to other facilities for appointments, treatments, etc. as required.
• Communicates to supervisory staff all work-related issues, concerns and problems.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education:           

High School Diploma or GED required.

Minimum Experience:         

None

Licensure Requirement:      

None