Covenant Health

Foundation Data Entry Specialist, Office of Philanthropy

Full Time, 80 Hours Per Pay Period, Day Shift

Covenant Health Overview:

Covenant Health is the region’s top-performing healthcare network with 10 hospitals, outpatient and specialty services, and Covenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer. Our more than 11,000 employees, volunteers, and 1,500 affiliated physicians are dedicated to improving the quality of life for the more than two million patients and families we serve every year. Covenant Health is the only healthcare system in East Tennessee to be named a Forbes “Best Employer” seven times. 

Position Summary:

Maintain accurate and timely data entry for donations to all Covenant Health foundations into the Foundation database. Assist Database Manager with gift entry, reporting, data hygiene and other database functions to support fund raising efforts.

• Perform daily gift entry for donations received for all Covenant Health Foundations; reconcile with daily deposit records; confirm any missing information with appropriate philanthropy staff.
• Setup and enter recurring gifts (ex: WeCare campaign commitments).
• Setup new constituent records, campaigns and appeals in database system as needed.
• Provide weekly reports for fund-raising staff.
• Assist Database Manager with ongoing data hygiene tasks to ensure and maintain data integrity.
• Identify issues related to data entry process flow and work with Database Manager to resolve.
• Utilize vendor training resources to learn and maintain a high level of knowledge regarding database capabilities and best practices.
• Provide backup assistance for database manager and acct/finance coordinator as needed.
• Assist with tasks as needed at Office of Philanthropy events.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education:          

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing an Associate’s degree in a directly-related field from an accredited college or university.

Minimum Experience:        

Two (2)+ years in database or customer relationship management (CRM) in the area of fundraising or a directly related field is required. Must possess strong analytic and problem-solving abilities, excellent communication skills, and well-developed computer skills. Microsoft Office (i.e., Excel, Access, Word, PowerPoint), skills required. Advanced Excel skills preferred.

Licensure Requirement:     

None