Covenant Health

Sr Lab Assistant, General Laboratory

Full Time, 80 Hours Per Pay Period, Day Shift

Parkwest Overview: 

Parkwest Medical Center, Covenant Health’s flagship facility in West Knoxville, combines world-class cardiac expertise with the warmth of home in serving a vibrant East Tennessee community. Since 1973, Parkwest has grown into the region’s largest hospital in the area, offering advanced services like an all-digital catheterization lab, comprehensive breast health, emergency, and critical care. It’s consistently ranked among Tennessee's top 10 hospitals by U.S. News & World Report and earns national recognition as a Top 100 Heart Hospital, as well as an “A” safety grade from Leapfrog. As part of Covenant Health, the region’s largest employer, Parkwest Medical Center, marries cutting-edge technology with compassionate, community-centered care, earning accolades for cardiology, stroke, surgical excellence, and patient safety. 

To learn more about Parkwest Medical Center and our units, visit Covenant Health Parkwest Medical Center Opportunities.  

Position Summary:

An employee in this position must be able to perform at an advanced level in the following areas: collection and proper handling of venous and capillary specimens as appropriate; registration of outpatients in a timely, safe, and courteous manner; registration of patients, Lab contracts, and specimens ensuring that all registration data is accurate and complete; prepares, checks for accuracy, and implements charting of Laboratory, Pathology, and Imaging reports as needed. Must be able to perform duties of Lab Assistant.

• Assists in the orientation and training of new and existing employees.
• Responsible for care, maintenance, trouble-shooting, and notification of the Manager when equipment is in need of repair or replacement (i.e., laser printers, line printers, fax machines, copying machines, etc.).
• Responsible for maintaining proper inventory of supplies by monitoring and ordering supplies through the Matkon system as needed.
• Responsible for the daily quality review of written physician’s orders to detect errors in test orders, diagnosis, physician’s name, insurance coverage, etc., and timely correction of errors.
• At times collects co-payments/deposits, generates receipts to the payer, and reconciles cash/credit card transactions on a daily basis.
• Responsible for the generation, verification, submission, and posting of contract billing.
• Assists with other duties as assigned by the Laboratory Manager to include: scheduling, payroll, ordering of supplies, etc.
• Assists in the implementation and evaluation of new projects including the development of policies and procedures.
• Transcribes reference Lab results.
• Responsible for checking and follow-up of incomplete reference Lab reports.
• Local travel required.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education:           

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill, and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:        

None

Licensure Requirement:      

Employee must have a valid Tennessee driver’s license and state mandated minimum insurance coverage. Driving record must meet Covenant Health minimum standards at the date of hire and throughout employment tenure.