Covenant Health

Team Leader, Transportation, Central Transport

Full Time, 80 Hours per pay period, Day Shift

Parkwest Overview: 

Parkwest Medical Center, Covenant Health’s flagship facility in West Knoxville, combines world-class cardiac expertise with the warmth of home in serving a vibrant East Tennessee community. Since 1973, Parkwest has grown into the region’s largest hospital in the area, offering advanced services like an all-digital catheterization lab, comprehensive breast health, emergency, and critical care. It’s consistently ranked among Tennessee's top 10 hospitals by U.S. News & World Report and earns national recognition as a Top 100 Heart Hospital, as well as an “A” safety grade from Leapfrog. As part of Covenant Health, the region’s largest employer, Parkwest Medical Center, marries cutting-edge technology with compassionate, community-centered care, earning accolades for cardiology, stroke, surgical excellence, and patient safety. 

To learn more about Parkwest Medical Center and our units, visit Covenant Health Parkwest Medical Center Opportunities.  

Position Summary:

Responsible for daily operational functions of the transport program and staff which includes courtesy ambassadors, dispatchers, and transporters.  Observes staff and address job performance and/or attendance problems in accordance to policy and procedures.  Responsible for new employee orientation, training, CQI participation and assists the unit leader with special projects, employee evaluations, payroll and work scheduling.

• Completes weekly payroll and updates schedules according to work-flow, holidays and vacations.
• Monitors patient/transport flow board workflow. Responds to assistance requests.
• Performs quality control measures for central transportation, i.e., performance reporting.
• Ensures that all employees receive initial and annual training, documenting each training session and departmental meetings.
• Works in conjunction with department manager on performing employee evaluations and positive discipline.
• Ensures sanitation and maintenance of equipment by daily inspection. Informs manager of any problems or need for replacement.
• Orders office supplies and other departmental materials as needed.
• Posts all hospital announcements and notices regarding new procedures.
• Serves on committees as requested or required.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Perform other duties as assigned.

Minimum Education:           

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.  Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:        

One (1) year supervising task specific work groups or service-related employees

Licensure Requirement:      

CPR required.