Covenant Health

Contract Management Specialist

Full Time, 80 Hours Per Pay Period, Day Shifts

Covenant Health Overview:

Covenant Health is the region’s top-performing healthcare network with 10 hospitals, outpatient and specialty services, and Covenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer. Our more than 11,000 employees, volunteers, and 1,500 affiliated physicians are dedicated to improving the quality of life for the more than two million patients and families we serve every year. Covenant Health is the only healthcare system in East Tennessee to be named a Forbes “Best Employer” seven times.

Position Summary:

The purpose of this position is to provide enhanced data management and financial accountability services for Covenant Health in relation to maintenance of contracts, system master files, and the procurement cycle. The position works jointly with Accounts Payable and Purchasing to resolve pricing discrepancies and invoicing issues inherent in procurement transactions. Creates and uses business-confidential information and requires the ability to work quickly in a detail-oriented way. The Contract Management Specialist possesses the skills necessary for effectively managing the Supply Chain Management databases and contract repository. The position requires the ability to recognize relevant data, collect and organize it, then communicate it professionally at any organizational level, as well as to outside interests.

Contract Maintenance & Data Integrity

• Supports the purchasing and contract management systems of Covenant Health by creating and editing items in the Item Master which are used for the procurement of supplies and services for Covenant Health.
• Reviews price change requests and determine if an item edit should be made in the Item Master.
• Responsible for monitoring data integrity reports for accuracy. Makes all necessary corrections in the system to prevent inaccurate data on purchase orders and financial reports.
• Creates and edits contracts and vendor information to ensure the correct price is reflected on purchase orders and that contracts are being accurately enforced and documented.
• Reviews contract documents to verify signature authority and data fields for accuracy before moving the contract into the contract repository.
• Responsible for processing the contract documents in a timely manner to ensure contracts are fully executed, complete, accurate, and available in the contract repository.
• Monitors expiring and expired contracts in the contract repository.
• Edits contract information in the contract repository based on responses received to contract notifications.

Auditing & Analytics

• Ensure accuracy and completeness of the General Ledger and financial statements of Covenant Health through proper maintenance of invoice discrepancies, item master files and procurement cycle.
• Analyze, investigate, and provide resolution for invoice discrepancies in collaboration with Accounts Payable and Purchasing Agents.
• Review data integrity reports to verify item cost is correct to avoid erroneous impact to inventory values, financial reports, and incorrect calculation of patient charges.
• Communicate and resolve contract issues with vendors and Covenant Health leaders in a professional manner.
• Facilitating operational savings by identifying items and contract opportunities with pricing advantages.

Other General and Administrative Duties:

• Completes necessary administrative duties to ensure accurate and orderly upkeep of files and retained data.
• Local travel may be required.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education:           

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.  Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:         

Two (2) years of related experience

Licensure Requirement:      

None