Covenant Health

Certified Medical Assistant/Licensed Practical Nurse, CHOG Sevierville

Full Time, 80 Hours per pay period, Day Shift

Thompson Oncology Group Overview:

Thompson Oncology Group, part of Thompson Cancer Survival Center and Covenant Health, is a leader in medical oncology across East Tennessee. Our board-certified specialists and advanced practice providers deliver personalized care using proven treatments and the latest clinical trial therapies. With convenient locations and affiliated infusion centers, Thompson Oncology Group offers comprehensive services, including chemotherapy, immunotherapy, targeted therapy, and hormone therapy, close to home, with a commitment to excellence and compassionate care.

Position Summary:

Provides professional clinical care to patients receiving treatments and examination in an outpatient clinical setting under the supervision of the attending provider and practice office manager.

• Assesses patient’s general condition and takes vital signs and weight.
• Assists provider with examinations, diagnostic procedures, and treatments. To include, but not limited to, phlebotomy, injections (will include proficiency in calculations), suturing, and other typical office procedures.
• Administers patient medications per provider order and policy including appropriate dosage, route, site, and documentation.
• Orients, instructs, and trains assigned personnel as applicable.
• Provides basic patient care as ordered.
• Assures test results are received and relayed to patient in a timely manner.
• Demonstrates sensitivity to patient's comfort and privacy by using the AIDET fundamentals of communication.
• Documents all interventions, patient/family responses, medication dispensed/prescribed, etc., in the medical record.
• Promotes wellness by providing patient education materials and communicating provider’s advice and instructions.
• Reviews and consults with provider regarding patient phone calls and urgency of appointment.
• Ensures an adequate stock of supplies and well-maintained equipment.
• Monitors and ensures accuracy of recording on patient medical records. Maintains all required reports, records, statistics, etc.
• Maintains confidentiality in matters regarding the practice, its patients, and employees.
• Ability to use a variety of office and medical equipment including, but not limited to, telephone, computer, fax, stethoscope, EKG machine, ear washing equipment, scales, thermometers, blood pressure cuff, and basic lab equipment.
• Maintains a clean and sanitary work area.
• Maintains equipment in clean, operating condition.
• Performs referrals and pre-certifications as needed and where applicable.
• May schedule patient appointments per provider order and relay accurately to patients.
• Takes calls from hospitals/nursing homes and relays appropriate information to practitioner in a timely manner.
• Collaborates with the patient, physician, and other care team members as part of a team-based approach to overall patient care.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education:           

None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.

Minimum Experience:         

Must be sufficient to meet the standard for achievement of the below indicated certification as required by the issuing authority.

Licensure Requirement:      

Must be certified as a Medical Assistant from a recognized certifying organization. American Heart Association BLS required.