Covenant Health

Medical Assistant | Licensed Practical Nurse, Oliver Springs Family Physicians

Full Time, 80 Hours Per Pay Period, Day Shift

No travel required

Covenant Medical Group Overview: 

Covenant Medical Group is the employed and managed medical practice organization of Covenant Health, providing comprehensive care across East Tennessee. With more than 300 physicians and advanced practice providers in 20 communities, our team delivers expertise across a broad spectrum of specialties from primary care and walk-in clinics to preventive medicine and advanced surgical and subspecialty services. We are committed to offering coordinated, patient-centered care that spans the continuum of health needs, ensuring access to exceptional providers close to home. 

Position Summary:

Provides professional clinical care to patients receiving treatments and examination in an outpatient clinical setting under the supervision of the attending provider and practice office manager. Full-time LPN position as phone nurse at OSFP. Position will function as the phone nurse, addressing incoming clinical phone calls and/or triaging messages from patients as needed. Position will oversee voicemail message box for the OSFP nurse extension. As LPN position will address non-controlled medication prescription refill requests from patients and pharmacies, based on refill protocol and approvals of providers. Will allow for coverage of clinical staff in times of staffing shortage.

apply@covhlth.com

• Assesses patient’s general condition and takes vital signs and weight.
• Assists provider with examinations, diagnostic procedures, and treatments. To include, but not limited to, phlebotomy, injections (will include proficiency in calculations), suturing, and other typical office procedures.
• Administers patient medications per provider order and policy including appropriate dosage, route, site, and documentation.
• Orients, instructs, and trains assigned personnel as applicable.
• Provides basic patient care as ordered.
• Assures test results are received and relayed to patient in a timely manner.
• Demonstrates sensitivity to patient's comfort and privacy by using the AIDET fundamentals of communication.
• Documents all interventions, patient/family responses, medication dispensed/prescribed, etc., in the medical record.
• Promotes wellness by providing patient education materials and communicating provider’s advice and instructions.
• Triages patient phone calls and urgency of appointments.
• Ensures an adequate stock of supplies and well maintained equipment.
• Monitors and ensures accuracy of recording on patient medical records. Maintains all required reports, records, statistics, etc.
• Maintains confidentiality in matters regarding the practice, its patients, and employees.
• Ability to use a variety of office and medical equipment including, but not limited to, telephone, computer, fax, stethoscope, EKG machine, ear washing equipment, scales, thermometers, blood pressure cuff, and basic lab equipment.
• Maintains a clean and sanitary work area.
• Maintains equipment in clean operating condition.
• Performs referrals and pre-certifications as needed and where applicable.
• May schedule patient appointments per provider order and relay accurately to patients.
• Takes calls from hospitals/nursing homes and relays appropriate information to practitioner in a timely manner.
• Collaborates with the patient, physician, and other care team members as part of a team based approach to overall patient care.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education:           

None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.

Minimum Experience:         

Must be sufficient to meet the standard for achievement of the below indicated licensure as required by the issuing authority. Experience in primary care preferred.

Licensure Requirement:      

Must be licensed as an LPN in the state of Tennessee. American Heart Association BLS required.