Covenant Health

Department Assistant, Emergency Room

Full Time, 80 Hours Per Pay Period, Day Shift

LeConte Medical Center Overview:

LeConte Medical Center is a part of Covenant Health, our region’s top-performing healthcare network and is a 79-bed community hospital located in the heart of Sevier County. We’re a full-service, not-for-profit hospital delivering modern medicine and compassionate care to the growing Sevier County community.

Department Overview:

The Emergency Department at LeConte Medical Center is the busiest ER across all the Covenant Health facilities. We see approximately 44,500 patients annually who vary from locals to tourists from around the world. Our ED department is equipped with 30 ER beds as well as an 8-bed observation center and 2 triage rooms. The ER staff is made up of RNs, ER Techs, and HUCs that work together to provide excellent patient care.

Position Summary:

Performs a full range of secretarial and administrative duties for a specific department or unit.  Requires clerical training or experience and some knowledge of the unit's operational procedures.  May perform departmental support functions such as processing payroll, enter data into information systems, or other duties similar in nature.

• Type correspondence, reports, memoranda and special projects as requested.
• Acts as receptionist, answers telephones, route callers, takes messages and provides routine information to callers.
• Maintains department files and records for budget reports, invoices and time sheets.
• May make travel and lodging arrangements for the department, through travel agency and maintains appropriate records.
• Receives mail and routes appropriately.
• Maintains and orders office supplies.
• Serves as inter-departmental communication resource.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Perform other related duties as assigned or requested.

Minimum Education:          

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.  Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:         

One (1) to two (2) years of clerical/administrative experience.  Experience using word processing (MS Word), spreadsheet (Excel) and presentation (PowerPoint) software.

Licensure Requirement:      

None