Covenant Health

Health Unit Coordinator , Admitting and Registration

Full Time, 72 Hours Per Pay Period, Day Shift

Peninsula Overview:

Peninsula, a division of Parkwest Medical Center, has set a new standard for effective, innovative and caring mental health services in East Tennessee. With a combined total of more than 75 years of Psych experience, Peninsula has helped thousands of people recover from disorders and dependencies, and lead healthy, positive and productive lives. As a long-time pillar of mental health services, Peninsula offers both inpatient and outpatient services for children, adolescents and adults. Peninsula is a leader in East Tennessee in the changing mental healthcare environment.

The hospital is located in Blount County, well-known for its proximity to the Great Smoky Mountains National Park, with outpatient centers in Knox, Blount, Loudon and Sevier Counties. Our secluded in-patient lakeside property provides a view more associated with summer camp than a typical Psychiatric Hospital setting. The facility sits on the shore of well-known Fort Loudon Lake.

Staff include Activities Coordinators, Behavioral Health Counselors, Advance Practice Providers, Outreach Specialist, Psychiatric Technicians, Registered Nurses and Licensed Practical Nurses. In-patient staff work 12-hour shifts and rotate weekends and holidays. Staff members of varying experiences are welcome, from new graduates to the more experienced healthcare professionals.

Position Summary:

Assists Nursing and Clinical Staff by performing secretarial and unit management duties.  Maintains patient records, keeping them and their filing current and in good presentation. 

Recruiter: Kathleen Karnes || apply@covhlth.com

• Assist by performing secretarial and receptionist duties:
  • Answers phones, takes and relays messages in a timely and accurate manner. 
  • Transcribes and processes all orders.
  • Prioritizes transcription, checks all charts immediately for stat orders and transcribes them first.
  • Notifies nursing staff of stat and now orders.
  • Transfers all new orders to MAR and Kardex.
  • Checks for notation of allergies and transfers information on allergy record to MAR and front of chart.
• Keeps unit neat and orderly.
• Coordinates the element of patient care concerning the communication of different disciplines involved in his/her care.
• Assist with admissions by: 
  • Assembles chart in proper order;
  • Stamps all sheets with addressograph plate;
  • Fills out MAR and Kardex;
  • Transcribes and processes physician orders; and
  • Sees that routine laboratory work is ordered.
• Assists with discharge by:
  • Breaking down charts and putting in proper order for Medical Records; and
  • Checks all forms for addressograph stamp before sending to Medical Records.
• Prevents chart overflow by reducing chart when needed. When reducing chart, notes date, time, initials and amount.
• Reorders supplies as needed and checks stock frequently.
• Keeps all forms stocked in adequate amounts.
• Fills out daily census reports, including admissions and discharges.
• Keep charts stocked with progress notes and physician orders.
• Assists the nursing staff with scheduling of appointments.
• Possesses the physical and emotional capability and stability to perform the functions of the position.
• Maintains a clean, safe environment. Reports any safety hazards.
• Demonstrates understanding of emergency procedures, fire drills, evacuation procedures and internal/external procedures.
• Takes action on the basis of quality monitoring results to improve quality of care on the unit.
• Establishes and maintains good rapport and working relationships to foster intra-interdepartmental communications necessary for the delivery of quality patient care.
• Practices telephone courtesy concerning requests for information. 
• Understands the confidential nature of all patient and hospital-related activities with particular emphasis on the sensitivity of patient charts.
• Provides direction to patients, families and visitors in a concise, informative manner keeping a positive, courteous tone.
• Recognizes and responds appropriately to prioritize all assignments on a continual basis.
• Performs routine assignments independently. Seeks direction when indicated for unusual or non-routine duties.
• Advises appropriate personnel of situations requiring nursing expertise or technical follow-up.
• Respects the Village Sick Leave Policy and guards against the abuse or indiscriminate use of sick leave whether on a paid or unpaid basis.
• Provides proper notification of absence or tardiness.
• Takes corrective action to prevent recurring absences.
• Performs and completes all assignments while providing a consistent quality and quantity of work.
• Other duties as assigned where training and experience permit.

Minimum Education:          

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.  Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:         

Prior healthcare experience preferred. Completion of Health Unit Coordinator Curriculum within two weeks of hire required. CPOE training and on-the-job training with an experienced HUC preferred.

Licensure Requirement:      

None