Patient Service Representative, Therapy Center
Full Time, 80 Hours per pay period, Day Shift
Covenant Health Therapy Centers Overview:
Covenant Health Therapy Centers consist of 12 outpatient therapy clinics in East Tennessee. The West Knoxville clinic is located on the Fort Sanders West campus. Covenant Health Therapy Centers provide exceptional speech therapy services including: auditory comprehension, memory skills, reading comprehension, oral-motor integrity, voice skills, swallowing, cognitive-communicative status, verbal expression, speech characteristics, written expression, augmentative/alternative communication.
Covenant Health Therapy Centers are a member of Covenant Health, a locally-owned, non-profit health system based in Knoxville, TN, with a “patient-focused” culture. It has been recognized by Forbes Magazine as a “Best-in-State-Employer” for Tennessee. The CEO of our company, Jim VanderSteeg, attends every new employee orientation and will ask you to sign our pledge of excellence to always put patients first, strive for excellence in everything we do, and make Covenant Health the first and best choice for patients in our region.
Position Summary:
Provides administrative coverage for the patient service functions related to the check-out operations of the physician practice. Collects and processes encounter form data. Collects and totals outstanding balances and payments for services rendered. Balances work and computer at end of day.
Recruiter: Kathleen Rice || Apply@covhlth.com
Minimum Education:
None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill, and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.
Minimum Experience:
One (1) year experience in medical office setting with working knowledge of clinic appointment scheduling, collection, and experience in ICD-9/10 and CPT-4 coding (charge entry) required OR minimum three (3) years of total customer facing/customer service experience required.
Licensure Requirement:
None
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