IT Informatics Liaison
Full Time, 80 Hours per pay period, Day Shift
Covenant Health Overview:
Covenant Health is the region’s top-performing healthcare network with 10 hospitals, outpatient and specialty services, and Covenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer. Our more than 11,000 employees, volunteers, and 1,500 affiliated physicians are dedicated to improving the quality of life for the more than two million patients and families we serve every year. Covenant Health is the only healthcare system in East Tennessee to be named a Forbes “Best Employer” seven times.
Position Summary:
Under general supervision, the Informatics Liaison serves as the principal contact point for providers and clinicians who access Covenant networks and systems. Primary responsibilities consist of providing physicians, mid-level providers and clinicians with exceptional support so as to ensure they have the tools and knowledge necessary to use established and future clinical applications in a productive and efficient manner. The Informatics Liaison provides facility based oversight for the coordination and implementation of education and support as a representative of the Clinical Informatics Team. An Informatics Liaison may be dedicated to a specific facility, practice or may operate across a geographic zone and serve multiple venues. Ideal candidates will be self-motivated, team-player, persistent and able to deliver quality work with excellent organization, problem solving and communication skills.
This specific position will not require a license. This role provides on-site support to our Hospital Physicians across Covenant Health's 9 facilities and many physician offices, providing computer system training and support. Candidates must have reliable transportation for travel to different sites as well as availability for after hours on-call support on a rotational basis. Prior medical experience is not required but encouraged.
This position will report to Ben Grace, Manager of IT Applications and Physician Support.
Recruiter: Suzie McGuinn - apply@covhlth.com
Minimum Education:
None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.
Minimum Experience:
Minimum of three (3) years Information Systems or three (3) years relevant functional area. Requires demonstrated understanding of technical computer operations in a client/server environment (for assigned applications). IT Project Management experience preferred.
Licensure Requirement:
Professional/clinical licensure (RN, ARRT, etc.) may be required based on assigned applications. Licensure NOT required.
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