Covenant Health

Interpreter, Prompt Family Care South

Full Time, 80 Hours Per Pay Period, Day Shift

Covenant Medical Group is Covenant Health’s employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include cardiology, cardiothoracic surgery, cardiovascular surgery, endocrinology, gastroenterology, general surgery, infectious disease, neurology, neurosurgery, obstetrics and gynecology, occupational medicine, orthopedic surgery, physical medicine and rehabilitation, primary care, pulmonology, reproductive medicine, rheumatology, sleep medicine and urology.

Position Summary:

Provide English/Spanish translation services for patients, physicians, and/or other health care providers, associates, or agents requiring translation services for a patient-related reason within the organization.

Recruiter: Sarah Grey || apply@covhlth.com

• Translate written materials from English to Spanish and from Spanish to English. Materials may include but are not limited to, newsletters, bulletins, forms, letters, menus, memoranda, notices, and teaching materials. Assists in the development and revision of forms and other communications for Spanish-speaking patients/families.
• Incorporates age-specific information into interpretation/translation communications and/or activities as directed by clinical areas.
• Identifies and addresses language barrier issues to increase productivity and efficiency, which may include making necessary phone calls to patients or addressing them upon their arrival in clinic.
• Provides interpretation and translation of medical terminology to patients and their families; provides explanations to facilitate communications, promotes understanding, and develops rapport between Spanish speaking patients/families and healthcare providers.
• Refrains from providing any other medical advice other than what is being given by trained staff.
• Follows policies, procedures, and safety standards. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Perform other duties as assigned or requested.

Minimum Education:          

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:         

Two (2) years of interpretation experience required.

Licensure Requirement:      

None