Covenant Health

Department Assistant

Full Time, 80 Hours per pay period, Day Shift

Parkwest Overview:

Parkwest Medical Center, Covenant Health’s flagship facility in West Knoxville, combines world-class cardiac expertise with the warmth of home in serving a vibrant East Tennessee community. Since 1973, Parkwest has grown into the region’s largest hospital in the area, offering advanced services like an all-digital catheterization lab, comprehensive breast health, emergency, and critical care. It’s consistently ranked among Tennessee's top 10 hospitals by U.S. News & World Report and earns national recognition as a Top 100 Heart Hospital, as well as an “A” safety grade from Leapfrog. As part of Covenant Health, the region’s largest employer, Parkwest Medical Center, marries cutting-edge technology with compassionate, community-centered care, earning accolades for cardiology, stroke, surgical excellence, and patient safety. 

To learn more about Parkwest Medical Center and our units, visit Covenant Health Parkwest Medical Center Opportunities.  

Position Summary:

Performs a full range of secretarial and administrative duties for a specific department or unit.  Requires clerical training or experience and some knowledge of the unit's operational procedures.  May perform departmental support functions such as processing payroll, enter data into information systems, or other duties similar in nature.

• Type correspondence, reports, memoranda and special projects as requested.
• Acts as receptionist, answers telephones, route callers, takes messages and provides routine information to callers.
• Maintains department files and records for budget reports, invoices and time sheets.
• May make travel and lodging arrangements for the department, through travel agency and maintains appropriate records.
• Receives mail and routes appropriately.
• Maintains and orders office supplies.
• Serves as inter-departmental communication resource.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education:          

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:         

One (1) to two (2) years clerical/administrative experience.

Licensure Requirement:      

None