Covenant Health

Medical Assistant | Licensed Practical Nurse, Belltown Primary Care

Full Time, 80 Hours Per Pay Period, Day Shift

Covenant Medical Group is Covenant Health’s employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include cardiology, cardiothoracic surgery, cardiovascular surgery, endocrinology, gastroenterology, general surgery, infectious disease, neurology, neurosurgery, obstetrics and gynecology, occupational medicine, orthopedic surgery, physical medicine and rehabilitation, primary care, pulmonology, reproductive medicine, rheumatology, sleep medicine and urology

Position Summary:

Under general supervision, performs basic nursing procedures on patients. Assists physicians or practitioners with examinations, procedures, and other processes related to direct patient care.

Recruiter: Sarah Grey || sgrey1@covhlth.com || 865-374-5271

• Maintains established departmental policies and procedures, objectives, Quality Assessment program, and safety, environmental, and infection control standards.
• Performs basic nursing procedures such as measuring patient height and weight according to oncology best practice, taking vital signs, and completing ambulatory intake. Performs venipunctures and injections, as indicated and allowed by scope of practice.
• Interviews and retrieves initial basic evaluation of patient, inputs information into EMR, and reports to appropriate practitioner.
• Maintains a safe, comfortable, and therapeutic environment for patients and families during visit; demonstrates sensitivity to patient's comfort and privacy by using the AIDET fundamentals of communication.
• Assists physicians or practitioners with examinations, procedures, and other processes related to direct patient care.
• Ensures an adequate stock of supplies and necessary equipment.
• Monitors and ensures accuracy of recording on patient's medical records. Maintains all required reports, statistics, etc. Assists with medical record requests and scanning of documentation into medical record.
• Inspects area daily for compliance with policies, procedures, regulations, and standards and takes corrective action when appropriate.
• Assists with cleaning and re-stocking examination rooms on a daily basis. Transports instruments to sterile processing as needed.
• Assists with chart prep and provider schedule management.
• Assists with provider support role as assigned. Supports through assistance with note prep, verbal order entry (per scope of practice and leadership guidelines), order proposal, and prescription refill management.
• Competent at reception role – includes professional scripting when answering calls, appropriate documentation of message in message pools, and real-time scheduling/rescheduling of appointments.
• Demonstrates competence in performing critical skills to include appropriate delivery of care according to age-specific needs of the population served.
• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
• Cooperates with other personnel to achieve department objectives and maintains good employee relations, interdepartmental objectives, and infection control policies.
• Attends meetings as required.
• Works with a positive attitude; supports a positive work environment including teamwork within their immediate department and outside their department; and exhibits initiative daily to progress the care for our patients and the success of the department. Promotes positive relationships with co-workers.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education:           

None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority. Additional training in limited x-ray procedures is a plus.

Minimum Experience:         

None. Proven experience working in a primary care office, with strong skills in phlebotomy and office labs and procedures strongly preferred. Excellent clinical and administrative skills, including the ability to perform limited x-rays would be a plus. Strong communication and interpersonal skills.

Licensure Requirement:      

Certified Medical Assistant required.