Covenant Health

Director of Financial Applications

Full-Time, 80 Hour per pay period, Day Shift

Covenant Health Overview:

Covenant Health is the region’s top-performing healthcare network with 10 hospitals, outpatient and specialty services, and Covenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer. Our more than 11,000 employees, volunteers, and 1,500 affiliated physicians are dedicated to improving the quality of life for the more than two million patients and families we serve every year. Covenant Health is the only healthcare system in East Tennessee to be named a Forbes “Best Employer” seven times.

Position Summary: 

The Director Financial Applications (DFA) reports to the Chief Information Officer. The DFA will provide operational and technological leadership in the implementation, integration, and ongoing evolution of financial information systems at the corporate level. This individual serves as a liaison for stakeholders to align financial and IT standards with department workflows, processes, and policies. The DFA acts as a change agent for health system leadership  to promote adoption of new processes, technologies, achievement and containment of expected benefits, and is comfortable in moving the organization out of its comfort zone to achieve excellence. The DFA demonstrates a clear understanding of the corporate standards and operational vision, and can articulate a comprehensive business and IT team picture to the executive team.  Customer service mentality is crucial, as is a good working relationship with project/initiative stakeholders, Senior Executive leaders, other directors, and managers.

Recruiter: Kathleen Rice || kkarnes@covhlth.com || 865-374-5386

• The DFA will support the standardization, implementation, and optimization of financial solutions. 
• Have oversight responsibility for multiple Standardization and/or Governance teams.
• Responsible for ensuring optimum planning of IT projects and resources and assists with planning for training and support of information technology.
• Develop annual operating budget for respective area of IT application responsibility, and work with corporate management to determine appropriate cost allocation models.
• Develop long term capital budgets for projects that span across multiple accounting periods, and review capital appropriation request and evaluate opportunities to fit those into the solutions roadmap.
• Program Management oversight for multiple corporate level projects with high impact to the organization.
• Responsible for the human resource activities for Financial Applications staff, including, managing job descriptions, growth plans, hiring, evaluating and counseling.
• Assesses the short, immediate, and long term organization-wide operational and technology needs while also creating a roadmap for the delivery of solutions.
• Provides tactical step action plans to implement solutions in support of strategic goals.
• Directs the work efforts of and provides leadership to all IT staff in order to support the planning, implementation, and operational needs of the organization.
• Provides leadership to members of the IT team including, IT consultants, Project Managers, Implementation Specialists, Business Analysts, Application Analysts, and Technical Services Analysts.
• Establish the deliverables and projected milestones for solution delivery in partnership with the organization’s business leaders and Senior Executives to ensure that projects are delivered in scope, on schedule, and within budget while ensuring a high-level of quality and minimal risk. 
• Works collaboratively with the Business Analytics/Intelligence department to ensure adequate reporting capability. 
• Actively participates in user groups and national meetings to build knowledge of successful financial application practices.
• Helps to identify business associates and trading partners, in conjunction with the Corporate Integrity/Compliance Office, to help assure that appropriate agreements and safeguards are implemented and maintained between the Health System’s vendors and business associates.
• Stays current on CMS, The Joint Commission, and other quality and payer related governing body requirements to providing strategic and tactical IT solutions to these ever changing regulations.
• Demonstrated skills in strategic and critical thinking, negotiation, and relationship building.
• Local travel required. 
• Performs other related duties as assigned.

Minimum education:

Bachelor’s degree or equivalent experience in a healthcare related field required. Masters Degree, Graduate certificate, or Certification is strongly preferred.

Minimum experience:

Five or more (5+) years of previous management experience in healthcare/hospital clinical information systems required.

Licensure Requirement:

Employee must have a valid Tennessee driver’s license Class D and state mandated minimum insurance coverage. Driving record must meet Covenant Health minimum standards at the date of hire and throughout employment tenure.