Covenant Health

Health Unit Coordinator, Senior Behavioral Health

Full Time, 72 Hours Per Pay Period, Day Shift

Parkwest Overview:

Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer.

Parkwest is Covenant Health’s and West Knoxville’s premier medical facility and a top-performing heart hospital, offering our patients world-class treatment with all the convenience and warmth of home.

In addition to providing the area’s leading cardiac services, Parkwest has been nationally recognized for award-winning care throughout our facility. For 2020-21, Parkwest received recognition from U.S. News & World Report as one of the “Top 10” hospitals in Tennessee.

Knoxville located in East Tennessee is the third largest in the state, well-known for its proximity to the Great Smoky Mountains National Park, and is the home of the University of Tennessee. Go Vols!  Living in Knoxville means experiencing all four seasons.  Best of all, each of them is pretty mild!

Combine all that with the abundant natural beauty of the surrounding mountains, and you have a city that truly offers something for everyone. Knoxville has a vibrant arts culture, seasonal festivals, top-notch foodie and incredible outdoor recreation. It’s a perfect blend of big-city amenities and Southern charm.

Senior Behavioral Health:

Our 16-bed Senior Behavioral Unit serves older adults ages 55 and older. We focus on the mental, emotional, and physical well-being of each patient. Our team provides services for a wide range of psychiatric diagnosis including Dementia, Depression, Suicide, Schizophrenia, and Bipolar Disorders. We provide stabilization in an acute care setting involving EKGs, daily labs, intravenous fluids or antibiotics. Our unit constructs individualized treatment plans working in collaboration with physicians, families, Recreational, Physical and Occupational Therapists, and Social/Case workers. Our goal is to ensure that the patient lives life to the fullest as they age. Patients are encouraged to participate in group therapy everyday with fun and motivating activities. We take pride in creating a safe environment for both patients and staff.

Educational opportunities are always encouraged to develop best practice skills including certifications, seminars, and de-escalation classes. Positive and energetic traits are a must for this fast-paced, team-centered unit. Team members include RN’s, LPN’s, CNA/PCA’s and Health Unit Coordinators who work together to provide exceptional care. Scheduling is a six-week period. Staff work 3 days per week, 12-hour shifts, and every other weekend.

We have a supportive environment and an orientation tailored to your needs. If you are looking for a work “home” then you have found the right floor! If you are passionate about Senior Behavior Health and putting patients first apply today!!

Position Summary:

Provide clerical and secretarial services to the nursing unit.

Recruiter: Jason Shubert || jshuber1@covhlth.com || 865-374-5393

• Performs clerical duties related to procedures such as admission, discharge, transfer, and death.
• Ensures STAT orders are brought to the attention of licensed nursing personnel.
• Transcribes physician’s orders accurately and in a timely manner and notifies consults as ordered.
• Requisitions supplies and equipment, maintenance and repair services, and prepares related forms. Keeps unit stock and equipment inventories at appropriate levels.
• Answers telephone and intercoms; relays and documents messages. Helps to ensure that follow-up to patients request is timely.
• Assists physicians in obtaining reports from lab, radiology, etc.
• Schedules patient tests, diagnostic procedures, and doctors appointments for patients as requested.
• Organizes patient charts in proper sequence. Labels and replenishes all necessary forms.
• Employ all established infection control policies including standard precautions, transmission based isolation precautions, OSHA standards, safety measures and proper body mechanics in performance of job.
• Act as preceptor to HUC I.
• If not a CNA, must demonstrate competency as a Patient Care Assistant by completing the Patient Care Assistant training class within Covenant. Must also have six or more (6+) months of full time work in a HUC I role.
• Obtains patient records from other facilities.
• Manages patient flow via flowboard if applicable.
• Assures appropriate discharge disposition in electronic medical records
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

HUC II working in Cardiac Areas:

• Assigns and distributes cardiac telemetry equipment to designated hospital staff.
• Retrieves cardiac telemetry equipment from nursing units as directed.
• Admits and discharges patients from the telemetry monitoring service.
• Maintains cardiac related equipment in a state of readiness in coordination with Bio Medical Engineering staff.
• Identifies life threatening cardiac rhythms and institutes proper emergency procedures.

Minimum Education:           

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:          

Must be a CNA, MA, or EMT at the time of hire or be a HUC I, PCA, CNA, MA, or EMT with six or more (6+) months of experience at a Covenant Health facility and complete the Covenant Health’s Patient Care Assistant training protocol OR For HUC II working in Cardiac Areas- completion of Apex modules 1-6 and/or telemetry class completed prior to hire or placement in a HUC II role.

Licensure Requirement:      

External new hires must have CNA, MA, or EMT Certification.