Covenant Health

Health Unit Coordinator, Oncology, Post Surgical Unit

Full Time, 72 Hours Per Pay Period, Day Shift

Parkwest Overview:

Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer.

Parkwest is Covenant Health’s and West Knoxville’s premier medical facility and a top-performing heart hospital, offering our patients world-class treatment with all the convenience and warmth of home.

In addition to providing the area’s leading cardiac services, Parkwest has been nationally recognized for award-winning care throughout our facility. For 2020-21, Parkwest received recognition from U.S. News & World Report as one of the “Top 10” hospitals in Tennessee.

Knoxville located in East Tennessee is the third largest in the state, well-known for its proximity to the Great Smoky Mountains National Park, and is the home of the University of Tennessee. Go Vols!  Living in Knoxville means experiencing all four seasons.  Best of all, each of them is pretty mild!

Combine all that with the abundant natural beauty of the surrounding mountains, and you have a city that truly offers something for everyone. Knoxville has a vibrant arts culture, seasonal festivals, top-notch foodie and incredible outdoor recreation. It’s a perfect blend of big-city amenities and Southern charm.

2 Dogwood, Oncology, Post Surgical Unit:

Parkwest’s Oncology-Gynecological-Surgical unit consists of 36 beds inside our most recent expansion, the Dogwood Tower, which opened in December 2019. Our Oncology and Post-Surgical Unit at Parkwest houses patients with a variety of medical diagnoses and also serves as a general post-surgical floor. We specialize in oncological care and are strongly passionate in providing a healing environment for our patients while maximizing our clinical quality and efficiency. Once experienced on our floor, our nurses can undergo training to administer chemotherapy to further care for our oncology population.

We also care for post-op surgery patients who will need surgical incision care, drain care, ostomy and ileal conduit care, blood product, and TPN administration. Among a skilled-interdisciplinary group, the RN serves as a guide, healer, collaborator, teacher, leader, and sentry to their patients.

Staff members include RN’s, LPN’s, Certified Nursing Assistants, Patient Care Assistants and Health Unit Coordinators who work together to provide exceptional patient care. Our department is high energy, team oriented and customer satisfaction focused. We currently use a preferred self-scheduling model that covers a six-week period. Staff work three 12-hour shifts per week with an every-other-weekend rotation and every other major holiday.

2 Dogwood welcomes staff members of varying experiences, from new graduates to the experienced healthcare professional. We have a supportive environment and orientation is tailored to your needs.

If you are team minded and enjoy working with a variety of medical conditions, then 2 Dogwood is a place to call home.

Position Summary: 

Provide clerical and secretarial services to the nursing unit.

Recruiter: Jason Shubert || jshuber1@covhlth.com || 865-374-5393

• Performs clerical duties related to procedures such as admission, discharge, transfer, and death.
• Ensures STAT orders are brought to the attention of licensed nursing personnel.
• Transcribes physician’s orders accurately and in a timely manner and notifies consults as ordered.
• Requisitions supplies and equipment, maintenance and repair services, and prepares related forms. Keeps unit stock and equipment inventories at appropriate levels.
• Answers telephone and intercoms; relays and documents messages. Helps to ensure that follow-up to patients request is timely.
• Assists physicians in obtaining reports from lab, radiology, etc.
• Schedules patient tests, diagnostic procedures, and doctors appointments for patients as requested.
• Organizes patient charts in proper sequence. Labels and replenishes all necessary forms.
• Employ all established infection control policies including standard precautions, transmission based isolation precautions, OSHA standards, safety measures and proper body mechanics in performance of job.
• Act as preceptor to HUC I.
• If not a CNA, must demonstrate competency as a Patient Care Assistant by completing the Patient Care Assistant training class within Covenant. Must also have six or more (6+) months of full time work in a HUC I role.
• Obtains patient records from other facilities.
• Manages patient flow via flowboard if applicable.
• Assures appropriate discharge disposition in electronic medical records
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education:           

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:          

Must be a CNA, MA, or EMT at the time of hire or be a HUC I, PCA, CNA, MA, or EMT with six or more (6+) months of experience at a Covenant Health facility and complete the Covenant Health’s Patient Care Assistant training protocol OR For HUC II working in Cardiac Areas- completion of Apex modules 1-6 and/or telemetry class completed prior to hire or placement in a HUC II role.

Licensure Requirement:      

External new hires must have CNA, MA, or EMT Certification.