Covenant Health

Manager, Rehab Services, Physical Therapy

Full time, 80 Hours per pay period, Day shift

Roane Medical Center Overview: 

Proudly serving our community, Roane Medical Center is committed to your healthy future! Our state-of-the-art facility is equipped with modern technologies and expert staff to provide you the best possible patient care. From our quality medical, surgical, emergency and critical care services to our diagnostic imaging and rehabilitation support, you will find the right blends of technical expertise, medical professionalism, and patient quality and satisfaction at Roane Medical Center.

Position Summary:

The Rehab Services Manager is responsible for daily operations, management and leadership of care or service delivery at patient care units or sites.

Recruiter: Brittany Smithson || bpartell@CovHlth.com || (865) 374-5363

Advanced clinical practice – including evaluation and specialized treatment of patients.  Serves as clinical resource as needed.

• Performs patient evaluations (initial, progress, and discharge evaluations), establishes treatment plans, makes recommendations, and sets goals in accordance with patient needs and evidence based practice.
• Meets established targets for passive/active treatment ratios as applicable.
• Involves patient and family in treatment, education and goal setting. Coordinates with other medical personnel regarding patient’s progress, needs and discharge planning.
• Demonstrates knowledge and competency including providing for age-specific needs of the population served.

Development, implementation and evaluation of standards of care and evidence based practice:

• Evidence base practice protocols
• Clinical outcomes analysis and communication to team
• New policy development and implementation
• Process improvement/quality improvement
• Facilitates and implements program development

Works with team members to establish, analyze, meet and communicate targets/outcomes:

• Quality/outcome measures – clinic and/or individual
• Service/patient satisfaction measures – clinic and/or individual
• Financial/productivity measures – clinic and/or individual
• Growth measures – clinic and/or individual.
• People measures – clinic and/or individual

Promotes cultural change throughout the program to:

• Create an environment to optimize patient care
• Promote a shared vision
• Enable and empower staff to implement improvements
• Remove barriers that inhibit their achievement of goals

Assumes leadership, management, and clinical responsibility for the area.

• Coordination of scheduling taking into account patient needs, workload, and skills/competency of team members.
• Maintains and updates patient documentation in accordance with professional, departmental, organizational, and payer guidelines and timeframes. Maintains established targets for compliance with chart audits
• Develops and mentors staff - including collaboration with the Director to identify and meet educational/ orientation needs of team members.
• Maintains flow of information needed for team to be effective. Provides consistent, frequent feedback to team members regarding team performance related to established targets/outcomes.
• Coordinates performance appraisals of staff.
• Responds to customer service needs.
• Assumes accountability for conflict resolution and disciplinary actions.
• Assumes accountability for payroll accuracy.
• Develops and implements policies and procedures as necessary.
• Adheres to and assures work group compliance with all standards of behavior and hospital/departmental policies and procedures (including regulatory compliance, safety, environmental, and infection control) in the performance of work duties.

• Markets product as defined in the marketing plan, as well as community involvement as applicable.
• Participates in Covenant Health activities such as the marathon, golf tournament, sports physicals, employee education, etc.
• Follows policies, procedures, and safety standards.  Completes required education assignments annually.  Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Able to temporarily assume responsibilities of other Manager positions as needed.
• Perform other related duties as assigned or requested.

Minimum Education:           

Physical, Occupational or Speech Therapist, Clinical Psychologist or CRRN with current TN license as applicable.

Minimum Experience:         

At least four (4) years rehab experience with two (2) of those years being in related setting preferred.  Management experience and involvement in process improvement desired.  Professional organization membership preferred.

Licensure Requirement:      

Current Tennessee license in above profession required. Current CPR required.