Covenant Health

Health Unit Coordinator, Neuro Intensive Care

Full Time, 80 Hours Per Pay Period, Day Shift

Fort Sanders Regional Overview:

Fort Sanders Regional Medical Center is an award-winning, certified, and accredited facility with 468 beds. As a Joint Commission Comprehensive Stroke Center, Fort Sanders offers state-of-the art care that maximizes recovery from stroke.  We are also the region’s leader in technology in areas such as bariatric surgery, robotic surgery and minimally invasive spine surgery. Our door-to-balloon times for heart attack patients are below the national average, and our hip fracture center offers advanced diagnosis, surgery and recovery procedures for hip patients.

Fort Sanders Regional Medical Center is a member of Covenant Health, a locally-owned, non-profit health system based in Knoxville, TN, with a “patient-focused” culture. It has been recognized by Forbes Magazine as its 2020 “Best-in-State-Employer” for Tennessee. The CEO of our company, Jim VanderSteeg, attends every new employee orientation and will ask you to sign our pledge of excellence to always put patients first, strive for excellence in everything we do, and make Covenant Health the first and best choice for patients in our region. As you’d expect, we offer our employees a robust benefits package, including: offering unmatched medical insurance, tuition reimbursement; student loan repayment assistance, certification bonuses; leadership and professional development programs; an employer-matched 401(k); and a generous Combined Time Off (CTO) program.

Department Description:

Neurological Intensive Care Unit (NICU) is located on the fifth floor in the Center for Advance Medicine (CAM) building conjoined with Fort Sanders Regional Medical Center main hospital. As the only Comprehensive Stroke Center in Covenant Health, we take great pride in providing exceptional care and timely treatment for our patients.

The NICU is a 23-bed department comprised of the Neuro ICU and the Neuro Step-Down unit. The department is a locked unit for the safety and privacy of our critically ill patients. We specialize and treat a wide range of neurological conditionals such as, but not limited to hemorrhagic and ischemic strokes, aneurysms, subdural hematomas, post neurosurgical and interventional radiology cases.

We follow a 12- hour shift, weekends/holidays on a six-week schedule. Team members utilize a self-scheduling software, and employee requests are then used during the scheduling process to balance and coordinate with the department’s needs.

We pride ourselves in fostering a culture of positivity and teamwork. Our team has a passion for patient care and loves their coworkers.

Position Summary:

Provide clerical and secretarial services to the nursing unit.

Recruiter: Jennifer Gordon || jgordon2@covhlth.com || 865-374-8107

• Performs clerical duties related to procedures such as admission, discharge, transfer, and death.
• Ensures STAT orders are brought to the attention of licensed nursing personnel.
• Transcribes physician’s orders accurately and in a timely manner and notifies consults as ordered.
• Requisitions supplies and equipment, maintenance and repair services, and prepares related forms. Keeps unit stock and equipment inventories at appropriate levels.
• Answers telephone and intercoms; relays and documents messages. Helps to ensure that follow-up to patients request is timely.
• Assists physicians in obtaining reports from lab, radiology, etc.
• Schedules patient tests, diagnostic procedures, and doctors appointments for patients as requested.
• Organizes patient charts in proper sequence. Labels and replenishes all necessary forms.
• Obtains patient records from other facilities.
• Manages patient flow via flowboard if applicable.
• Assures appropriate discharge disposition in electronic medical records
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education: 

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience: 

None

Licensure Requirement: 

None