Covenant Health

Rehab Services Manager, Physical Therapy

Full time, 80 hours per pay period, Day shift

Claiborne Medical Center Overview:

Claiborne Medical Center, a member of Knoxville-based Covenant Health, offers a full range of medical services including emergency care, general and orthopedic surgery, rehabilitation, and diagnostic services. Our radiology services are certified by the American College of Radiology in Computerized Tomography (CT), Mammography, Magnetic Resonance Imaging (MRI), Nuclear Medicine, and Ultrasound. Claiborne also provides skilled and long-term care through Claiborne Health and Rehabilitation Center. Our team of physicians and staff is dedicated to putting our patients first, every day.  For more information, visit ClaiborneMedicalCenter.com.

Position Summary:

The Rehab Services Manager is responsible for daily operations, management and leadership of care or service delivery at patient care units or sites.

Recruiter: Alexa Robbins || arobbin2@covhlth.com || 865-374-8110

• Advanced clinical practice – including evaluation and specialized treatment of patients/residents. Serves as clinical resource as needed.
  • Performs patient/resident evaluations (initial, progress, and discharge evaluations), establishes treatment plans, makes recommendations, and sets goals in accordance with patient needs and evidence based practice.
  • Meets established targets for passive/active treatment ratios as applicable.
  • Involves patient/resident and family in treatment, education and goal setting. Coordinates with other medical personnel regarding patient’s/residents’ progress, needs and discharge planning.
  • Demonstrates knowledge and competency including providing for age-specific needs of the population served.
• Development, implementation and evaluation of standards of care and evidence based practice:
  • Evidence base practice protocols
  • Clinical outcomes analysis and communication to team
  • New policy development and implementation
  • Process improvement/quality improvement
  • Facilitates and implements program development
• Works with team members to establish, analyze, meet and communicate targets/outcomes:
  • Quality/outcome measures – clinic and/or individual
  • Service/patient/resident satisfaction measures – clinic and/or individual
  • Financial/productivity measures – clinic and/or individual
  • Growth measures – clinic and/or individual.
  • People measures – clinic and/or individual
• Promotes cultural change throughout the program to:
  • create an environment to optimize patient/resident care
  • promote a shared vision
  • enable and empower staff to implement improvements
  • remove barriers that inhibit their achievement of goals
• Assumes leadership, management, and clinical responsibility for the area.
  • Coordination of scheduling taking into account patient/resident needs, workload, and skills/competency of team members.
  • Maintains and updates patient documentation in accordance with professional, departmental, organizational, and payer guidelines and timeframes. Maintains established targets for compliance with chart audits
  • Develops and mentors staff - including collaboration with the Director to identify and meet educational/ orientation needs of team members.
  • Maintains flow of information needed for team to be effective. Provides consistent, frequent feedback to team members regarding team performance related to established targets/outcomes.
  • Coordinates performance appraisals of staff.
  • Responds to customer service needs.
  • Assumes accountability for conflict resolution and disciplinary actions.
  • Assumes accountability for payroll accuracy.
  • Develops and implements policies and procedures as necessary.
• Markets product as defined in the marketing plan, as well as community involvement as applicable.
• Able to temporarily assume responsibilities of other Manager positions as needed.
• When working in the nursing home setting, will assists in maintaining a safe environment for all residents which may include reporting to appropriate managerial staff equipment that is out of order, suspicion of resident abuse, mistreatment, neglect and reporting of suspicion of criminal activities.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education:

Physical, Occupational or Speech Therapist, Clinical Psychologist or CRRN with current TN license as applicable.

Minimum Experience:

Four (4) years rehab experience with two (2) of those years being in related setting preferred.

Licensure Requirement:

Current Tennessee license in above profession required. Current CPR required.