Covenant Health

Senior Laboratory Assistant

Full Time, 80 Hours per pay period, Day Shift

Rotating weekends and holidays. 

Parkwest Overview:

Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer.

Parkwest is Covenant Health’s and West Knoxville’s premier medical facility and a top-performing heart hospital, offering our patients world-class treatment with all the convenience and warmth of home.

In addition to providing the area’s leading cardiac services, Parkwest has been nationally recognized for award-winning care throughout our facility. For 2020-21, Parkwest received recognition from U.S. News & World Report as one of the “Top 10” hospitals in Tennessee.

Knoxville located in East Tennessee is the third largest in the state, well-known for its proximity to the Great Smoky Mountains National Park, and is the home of the University of Tennessee. Go Vols!  Living in Knoxville means experiencing all four seasons.  Best of all, each of them is pretty mild!

Combine all that with the abundant natural beauty of the surrounding mountains, and you have a city that truly offers something for everyone. Knoxville has a vibrant arts culture, seasonal festivals, top-notch foodie and incredible outdoor recreation. It’s a perfect blend of big-city amenities and Southern charm.

Position Summary:  

An employee in this position must be able to perform at an advanced level in the following areas: collection and proper handling of venous and capillary specimens as appropriate; registration of outpatients in a timely, safe, and courteous manner; registration of patients, Lab contracts, and specimens ensuring that all registration data is accurate and complete; prepares, checks for accuracy, and implements charting of Laboratory, Pathology, and Imaging reports as needed. Must be able to perform duties of Lab Assistant.

Recruiter: Jason Shubert || jshuber1@covhlth.com || 865-374-5393

• Assists in the orientation and training of new and existing employees.
• Responsible for care, maintenance, trouble-shooting, and notification of the Manager when equipment is in need of repair or replacement (i.e., laser printers, line printers, fax machines, copying machines, etc.).
• Responsible for maintaining proper inventory of supplies by monitoring and ordering supplies through the Matkon system as needed.
• Responsible for the daily quality review of written physician’s orders to detect errors in test orders, diagnosis, physician’s name, insurance coverage, etc., and timely correction of errors.
• At times collects co-payments/deposits, generates receipts to the payer, and reconciles cash/credit card transactions on a daily basis.
• Responsible for the generation, verification, submission, and posting of contract billing.
• Assists with other duties as assigned by the Laboratory Manager to include: scheduling, payroll, ordering of supplies, etc.
• Assists in the implementation and evaluation of new projects including the development of policies and procedures.
• Transcribes reference Lab results.
• Responsible for checking and follow-up of incomplete reference Lab reports.
• Local travel required.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education:           

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill, and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:         

None

Licensure Requirement:      

Employee must have a valid Tennessee driver’s license and state mandated minimum insurance coverage. Driving record must meet Covenant Health minimum standards at the date of hire and throughout employment tenure.