Covenant Health

Pacemaker Technician, Knoxville Heart Group

Full Time, 72 Hours Per Pay Period, Day Shift

Covenant Medical Group is Covenant Health’s employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include cardiology, cardiothoracic surgery, cardiovascular surgery, endocrinology, gastroenterology, general surgery, infectious disease, neurology, neurosurgery, obstetrics and gynecology, occupational medicine, orthopedic surgery, physical medicine and rehabilitation, primary care, pulmonology, reproductive medicine, rheumatology, sleep medicine and urology

Position Summary:

Responsible for maintaining consistent pacemaker and ICD information and follow-up on all enrolled pacemaker and ICD patients.

Recruiter: Sarah Grey || sgrey1@covhlth.com || 865-374-5271

• Maintain patient pacemaker charts and update computer data while maintaining patient confidentiality.
• Keep PaceArt and Versyss system up-to-date and current with accurate patient information.
• Enroll patients on Carelink and with Telerhythmics as appropriate.
• Run Pacemaker Clinics on all patients identified by physicians to be followed by a technician.
• Keep up-to-date documentation in charts of all care given to patients.
• Keep logs for billing on all tests, and submit to appropriate office personnel.
• Keep current physician order information on all pacemaker and ICD patients.
• Communicate with patients and ordering physicians to maintain consistent timely follow-up on patients.
• Prepares the patient for pacemaker and AICD reprogramming office visits.
• Makes sure patients have appropriate testing performed following office visits. Maintains tickler system.
• Provides patient education with the use of videos and written materials.
• Handles all calls from patients about their pacemaker or ICD.
• Perform other duties as assigned or requested.
• Adheres to Studer principles and maintains strictest confidentiality.
• Collaborate with the patient, physician and other care team members as part of a team based approach to overall patient care.

Minimum Education:          

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.  Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:         

Minimum of one to two (1-2) years’ cardiology clinic experience, with two (2) years’ pacemaker experience or arrhythmia training.  Successful completion of Advanced ECG program preferred.  Basic knowledge of cardiac anatomy physiology preferred. 

Licensure Requirement:      

BLS and/or ACLS certification. Current CPR certification required.