Covenant Health

Medical Office Assistant, Employee Health

Full Time, 80 Hours per pay period, Day Shifts (Monday-Friday, No Nights or Weekends)

Parkwest Overview:

Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer. Parkwest is Covenant Health’s and West Knoxville’s premier medical facility and a top-performing heart hospital, offering our patients world-class treatment with all the convenience and warmth of home.

In addition to providing the area’s leading cardiac services, Parkwest has been nationally recognized for award-winning care throughout our facility. For 2020-21, Parkwest received recognition from U.S. News & World Report as one of the “Top 10” hospitals in Tennessee. Knoxville located in East Tennessee is the third largest in the state, well-known for its proximity to the Great Smoky Mountains National Park, and is the home of the University of Tennessee. Go Vols!  Living in Knoxville means experiencing all four seasons.  Best of all, each of them is pretty mild!

Combine all that with the abundant natural beauty of the surrounding mountains, and you have a city that truly offers something for everyone. Knoxville has a vibrant arts culture, seasonal festivals, top-notch foodie and incredible outdoor recreation. It’s a perfect blend of big-city amenities and Southern charm.

Position Summary:

Provides professional clinical care to patients receiving treatments and examination in an outpatient clinical setting, under the supervision of the attending provider and practice office manager.

Recruiter: Jason Shubert || jshuber1@covhlth.com || 865-374-5393

• Greets patient, explains forms, and escorts to exam room.
• May schedule patient appointments.
• Triages patient phone calls regarding urgency of appointments.
• Collaborates with the patient, physician, and other care team members as part of a team based approach to overall patient care.
• Assists provider with examinations, diagnostic procedures, and treatments to include, but not limited to: phlebotomy, injections, and other typical office procedures.
• Provides basic patient care as directed.
• Assists with checking off lab results.
• Monitors and ensures accuracy of recording on patient medical records. Maintains all required reports, records, statistics, etc.
• Able to use a variety of office and medical equipment including, but not limited to, telephone, computer, fax, stethoscope, thermometers, blood pressure cuff, and basic lab equipment.
• Ensures an adequate stock of supplies and well maintained equipment.
• Maintains a clean and sanitary work area.
• Maintains equipment in clean, operating condition.
• Orients, instructs, and trains assigned personnel as applicable.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education:           

None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.

Minimum Experience:         

Three (3) years of medical office experience required.

Licensure Requirement:      

Must have and maintain one of the following: LPN, LVN, CCMA, or equivalent recognized MA certification. CPR required.