Covenant Health

Health Unit Coordinator, Step-down Unit

Full Time, 72 hours per pay period, Day shift

Parkwest Overview:

Parkwest is West Knoxville’s premier medical facility and a top-performing heart hospital. In addition to providing the area’s leading cardiac services, Parkwest has been nationally recognized for award-winning care throughout our facility. Annually Parkwest is recognized by U.S. News & World Report as one of Tennessee's “Top 10” hospitals.

2 Montvue, Step-down Unit:

2 Montvue is Parkwest’s Medical Step-Down Unit that serves patients requiring step-down status due to higher acuity conditions and the need for increased monitoring.  Patient diagnoses include respiratory failure, sepsis, gastrointestinal bleed, arrhythmias, hypertensive urgency, electrolyte imbalance, NSTEMI, pulmonary embolus, altered mental status, seizures, substance withdrawal, and strokes and other diagnosis requiring increased care.

The Step-down Unit accepts patients on a variety of intravenous drips that require titrations and frequent monitoring of vital signs, as well as tracheostomy ventilator patients. The unit provides patients with nursing care, medical monitoring, and an array of diagnostic and therapeutic procedures. Bed side report and daily rounding with a multidisciplinary team allow for excellent patient care.

You will find an energetic team made up of Registered Nurses, Patient Care Assistants and Health Unit Coordinators who are team oriented, morale boosters and have been deemed by students as “The most welcoming unit”.   The Medical Step-down unit uses a modified six-week self-scheduling model with an every other weekend requirement.

If you are looking for a higher acuity unit, love working in a fun team environment, 2 Montvue, Medical Step-down is the place for you!

Position Summary:

Provide clerical and secretarial services to the nursing unit.

Recruiter: Jason Shubert || jshuber1@covhlth.com || 865-374-5393

• Performs clerical duties related to procedures such as admission, discharge, transfer, and death.
• Ensures STAT orders are brought to the attention of licensed nursing personnel.
• Transcribes physician’s orders accurately and in a timely manner and notifies consults as ordered.
• Requisitions supplies and equipment, maintenance and repair services, and prepares related forms. Keeps unit stock and equipment inventories at appropriate levels.
• Answers telephone and intercoms; relays and documents messages. Helps to ensure that follow-up to patients request is timely.
• Assists physicians in obtaining reports from lab, radiology, etc.
• Schedules patient tests, diagnostic procedures, and doctors appointments for patients as requested.
• Organizes patient charts in proper sequence. Labels and replenishes all necessary forms.
• Employ all established infection control policies including standard precautions, transmission based isolation precautions, OSHA standards, safety measures and proper body mechanics in performance of job.
• Act as preceptor to HUC I.
• If not a CNA, must demonstrate competency as a Patient Care Assistant by completing the Patient Care Assistant training class within Covenant. Must also have six or more (6+) months of full time work in a HUC I role.
• Obtains patient records from other facilities.
• Manages patient flow via flowboard if applicable.
• Assures appropriate discharge disposition in electronic medical records
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education:           

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:          

Must be a CNA, MA, or EMT at the time of hire or be a HUC I, PCA, CNA, MA, or EMT with six or more (6+) months of experience at a Covenant Health facility and complete the Covenant Health’s Patient Care Assistant training protocol OR For HUC II working in Cardiac Areas- completion of Apex modules 1-6 and/or telemetry class completed prior to hire or placement in a HUC II role.

Licensure Requirement:      

External new hires must have CNA, MA, or EMT Certification.