Covenant Health

Staffing Intern, Human Resources

PRN/OCC, Varied Hours, Day Shift

Covenant Health Overview:

Covenant Health is the region’s top-performing healthcare network with 10 hospitals, outpatient and specialty services, and Covenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer. Our more than 11,000 employees, volunteers, and 1,500 affiliated physicians are dedicated to improving the quality of life for the more than two million patients and families we serve every year. Covenant Health is the only healthcare system in East Tennessee to be named a Forbes “Best Employer” seven times. 

Position Summary:

To provide high quality, timely, and cost-effective staffing support and exceptional customer service to hiring managers and recruiters.  To understand and support the recruiting needs of the Employment Recruiter-Coordinator by developing a well-qualified candidate pool/skills data base.  Prescreen applicants in accordance with federal and state laws and Covenant Health policies and procedures.

Recruiter: Kathleen Rice || kkarnes@covhlth.com || (865) 368-7313

• Maintain a high level of understanding of the open positions. Enter ATHs accurately into applicant tracking system within 8 hours of receipt; verifying against the original job description and TA table.
• Screen candidates applying for open positions utilizing the applicant tracking software utilizing both application and resumes.
• Verifies rehire eligibility in Cyborg and other data bases on all candidates and adds notes in designated areas within the applicant tracking system.
• Conducts phone screening interviews and schedules qualified candidates for face-to-face interviews.
• Verifies current licensure and certifications as required per the job description. Records verification information on all applicants in the appropriate place in the applicant tracking system.
• Identifies areas of concern to the hiring manager as revealed during verifications and/or applicant interaction.
• Perform reference checks within 8 business hours or sooner after notification from hiring manager or recruiter.
• Verifies pre-employment screenings are completed and in compliance with company policy. Checks professional references as needed.
• Contacts and interacts with candidates as needed to ensure all onboarding activities are scheduled and completed in a timely manner. Conducts follow-up calls as needed.
• May handle employee transfers including but not limited to completion of all forms (PAR, SAR, registry review, etc.) and verification of eligibility and pay.
• Establish and maintain an effective working relationship with recruiters, staffing coordinators, HR and hiring managers.
• Participates in community recruitment/employment activities.
• Other duties as assigned.

Minimum Education:          

Non specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. 

Minimum Experience:         

No experience necessary. Proven ability to interact effectively with a variety of people. Strong verbal and written communication skills. Excellent customer service skills. Flexibility to meet varying customer needs and to juggle multiple priorities daily. Exceptional organizational skills. Basic personal computer and word processing skills. Ability to work in teams.

Licensure Requirement:      

None