Covenant Health

Team Leader Transporter, Central Transport

Full Time, 80 Hours Per Pay Period, Day Shift

Parkwest Overview:

Since admitting our first patient in 1973, Parkwest has been at the vanguard of healthcare in East Tennessee. We are an eight-time Top 100 Heart Hospital and have received multiple awards for excellence in emergency care, clinical practice, and patient satisfaction. Learn more about our professional accolades.

Central Transport:

Central Transport provides patient transportation within the hospital. Transporters move patients between the emergency department, the inpatient floors, and diagnostic areas such as radiology, endoscopy, and cardio diagnostics. Transporters often discharge patients after their stay is complete. Our transporters are often the first employees a patient interacts with upon admission and the last as they are leaving. Excellent customer service skills and ability to put patients at ease are a must. Transporters also assist with equipment moves and will respond to patient codes to assist in the care of critically ill patients. Transporters are dispatched using an electronic flow-board with a queuing system for pages. The department is staffed from 5:30 am - 2:00 am, 7 days a week.

Position Summary:

Responsible for daily operational functions of the transport program and staff which includes courtesy ambassadors, dispatchers, and transporters.  Observes staff and address job performance and/or attendance problems in accordance to policy and procedures.  Responsible for new employee orientation, training, CQI participation and assists the unit leader with special projects, employee evaluations, payroll and work scheduling.

Contact Jason Shubert if you have any questions 865-374-5393, jshuber1@covhlth.com 

• Completes weekly payroll and updates schedules according to work-flow, holidays and vacations.
• Monitors patient/transport flow board workflow. Responds to assistance requests.
• Performs quality control measures for central transportation, i.e., performance reporting.
• Ensures that all employees receive initial and annual training, documenting each training session and departmental meetings.
• Works in conjunction with department manager on performing employee evaluations and positive discipline.
• Ensures sanitation and maintenance of equipment by daily inspection. Informs manager of any problems or need for replacement.
• Orders office supplies and other departmental materials as needed.
• Posts all hospital announcements and notices regarding new procedures.
• Serves on committees as requested or required.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Perform other duties as assigned.

Minimum Education:           

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:         

One (1) year supervising task specific work groups or service-related employees

Licensure Requirement:      

CPR required.