Covenant Health

Certified Medical Assistant, TOG Oak Ridge 

Full Time, 80 Hours Per Pay Period, Day Shift

Monday-Friday. No weekends. Hours: 8am-4:30 pm with occasional odd hours.

As a member of Covenant Health and Thompson Cancer Survival Center, Thompson Oncology Group is part of the region’s largest cancer-fighting network, with more imaging centers, more board-certified physicians and surgeons, and more cancer and radiation centers closer to where you call home. All Thompson Oncology Group practices are committed to excellence and ongoing quality improvement.

Thompson Oncology Group (TOG) is a leader in medical oncology services and provides patients access to all proven, drug-based treatments and the latest clinical trial medicines. Our team of board-certified, fellowship-trained medical oncologists and certified advanced practice providers deliver on-site care and treatment, including chemotherapy, immunotherapy, targeted therapy, and hormone therapy, at affiliated infusion centers throughout our region.

Position Summary:

Provides professional clinical care to patients receiving treatments and examination in an outpatient clinical setting under the supervision of the attending provider and practice office manager. Rooming patients, taking vital signs, updating medication list in the EMR, restocking rooms, working directly with a team consisting of a MD, APP and RN.

If you have any questions please contact Recruiter: Sarah Grey || sgrey1@covhlth.com || 865-374-5271

• Assesses patient’s general condition and takes vital signs and weight.
• Assists provider with examinations, diagnostic procedures, and treatments. To include, but not limited to, phlebotomy, injections (will include proficiency in calculations), suturing, and other typical office procedures.
• Administers patient medications per provider order and policy including appropriate dosage, route, site, and documentation.
• Orients, instructs, and trains assigned personnel as applicable.
• Provides basic patient care as ordered.
• Assures test results are received and relayed to patient in a timely manner.
• Demonstrates sensitivity to patient's comfort and privacy by using the AIDET fundamentals of communication.
• Documents all interventions, patient/family responses, medication dispensed/prescribed, etc., in the medical record.
• Promotes wellness by providing patient education materials and communicating provider’s advice and instructions.
• Reviews and consults with provider regarding patient phone calls and urgency of appointment.
• Ensures an adequate stock of supplies and well-maintained equipment.
• Monitors and ensures accuracy of recording on patient medical records. Maintains all required reports, records, statistics, etc.
• Maintains confidentiality in matters regarding the practice, its patients, and employees.
• Ability to use a variety of office and medical equipment including, but not limited to, telephone, computer, fax, stethoscope, EKG machine, ear washing equipment, scales, thermometers, blood pressure cuff, and basic lab equipment.
• Maintains a clean and sanitary work area.
• Maintains equipment in clean, operating condition.
• Performs referrals and pre-certifications as needed and where applicable.
• May schedule patient appointments per provider order and relay accurately to patients.
• Takes calls from hospitals/nursing homes and relays appropriate information to practitioner in a timely manner.
• Collaborates with the patient, physician, and other care team members as part of a team-based approach to overall patient care.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education: 

None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.

Minimum Experience:

Must be sufficient to meet the standard for achievement of the below indicated certification as required by the issuing authority.

Licensure Requirement:

Must be certified as a Medical Assistant from a recognized certifying organization. American Heart Association BLS required.