Covenant Health

Medical Device Integration Analyst Staff, IT Care Manager Support

Full time, 80 hours per pay period, Day Shift

In addition to daily work schedule, this position will also be required to take On-Call for the Bedside Medical Device Team (BMDI)

Covenant Health Overview:

Covenant Health is East Tennessee’s top-performing healthcare network with 10 hospitals and over 85 outpatient and specialty services, and Covenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned, not-for-profit healthcare system and the area’s largest employer with over 11,000 employees.

Covenant Health is the only healthcare system in East Tennessee to be named six times by Forbes as a Best Employer. 

Position Summary: 

The Medical Device Integration Analyst ensures clinical and alert data from the Covenant medical devices can be integrated and effectively transferred to the Cerner EHR.  Analyst must be capable of resolving or coordinating the resolution of BMDI issues of moderate to complex technical difficulty.  Analyst must actively participates in outstanding customer service and accept responsibility for maintaining relationships with all stakeholders involved in BMDI activities.

Recruiter: Kathleen Rice || kkarnes@covhlth.com || 865-374-5386

• Experience comprehending and executing on detailed technical documentation and instructions.
• Demonstrates an understanding of Cerner BMDI infrastructure including vendor medical device compatibility and integration options.
• Demonstrate an understanding of medical device functionality including: which clinical parameters can be provided, what those parameters mean, and how they flow into the Cerner EHR.
• Evaluate vendor proposals for purchase of hardware, software, and technical services related to medical device integration to ensure they align with Covenant medical device timelines and goals.
• Demonstrate the ability to take medical device integration projects from concept through final implementation. Defines project scope, objectives, and conduct project meetings (e.g. detailed work plans, schedules, project estimates, resource plans, status reports, support documentation).
• Work closely with IT Application Analyst to map medical device parameters in iBus into Cerner EMR charting elements in PowerChart, FetaLink, Cerner Anesthesia, and Cerner Bridge.
• Demonstrates an understanding and utilization of Cerner BMDI configuration and support tools required to successfully and reliable transfer medical device data across the BMDI architecture into Cerner EHR.
• Resolve technical and customer support issues related to BMDI as appropriate.
• Coordinate medical device support activities between IT Application, IT technical, IT Help Desk, Covenant facility BioMed, Biomed equipment vendor (e.g. GE, Nihon Kohden, etc.), and Cerner services.
• Consults with and advises user and IT staff on BMDI data access, conflicts, and usage.
• Devise or modify support and maintenance procedures to solve complex problems considering system capacity, limitations, operating time, and desired results.
• Ensures adherence to Covenant IT technical and quality standards related to medical device naming and integration parameters.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education:           

Associate’s degree in Computer Science or Information Technology or equivalent experience in an Information Technology support role. 

Minimum Experience:         

Two to four (2-4) years of experience in medical equipment integration support. 

Licensure Requirement:      

None.