Covenant Health

Licensed Practical Nurse | Medical Assistant, Knoxville Heart Group

Full time, 80 hours per pay period, Day shift

Covenant Medical Group is Covenant Health’s employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include cardiology, cardiothoracic surgery, cardiovascular surgery, endocrinology, gastroenterology, general surgery, infectious disease, neurology, neurosurgery, obstetrics and gynecology, occupational medicine, orthopedic surgery, physical medicine and rehabilitation, primary care, pulmonology, reproductive medicine, rheumatology, sleep medicine and urology.

Position Summary:

Provides professional clinical care to patients receiving treatments and examination in an outpatient clinical setting under the supervision of the attending provider and practice office manager.

Recruiter: Bradley Sparks || bsparks2@covhlth.com || 865-374-5382

• Assesses the patient’s general condition and takes vital signs and weight.
• Assists provider with examinations, diagnostic procedures, and treatments including, but not limited to, phlebotomy, injections, suturing, and other typical office procedures.
• Orients, instructs, and trains assigned personnel as applicable.
• Provides basic patient care as ordered.
• Assures test results are received and relayed to patient in a timely manner.
• Demonstrates sensitivity to patient's comfort and privacy by using the AIDET fundamentals of communication.
• Documents all interventions, patient/family responses, medication dispensed/prescribed, etc., in the medical record.
• Promotes wellness by providing patient education materials and communicating provider’s advice and instructions.
• Triages patient phone calls regarding urgency of appointments.
• Ensures an adequate stock of supplies and well maintained equipment.
• Monitors and ensures accuracy of recording on patient medical records. Maintains all required reports, records, statistics, etc.
• Maintains confidentiality in matters regarding the practice, patients, and employees.
• Possesses the ability to use a variety of office and medical equipment including, but not limited to, telephone, computer, fax, stethoscope, EKG machine, ear washing equipment, scales, thermometers, blood pressure cuff, breath alcohol machine, and basic lab equipment.
• Maintains a clean and sanitary work area.
• Maintains equipment in clean operating condition.
• Performs referrals and pre-certifications as needed and where applicable.
• May schedule patient appointments per physician orders and relay accurately to patients.
• Takes calls from outside facilities and relays appropriate information to practitioner in a timely manner.
• Attends offsite clinic functions when applicable.
• Collaborates with the patient, provider, and other care team members as part of a team based approach to overall patient care.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education:           

None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.

Minimum Experience:         

Greater than two (2) years of experience required in certification level.

Licensure Requirement:      

Must have and maintain CCMA or equivalent recognized MA certification. CPR required.