Covenant Health

Medical Assistant, TOG Oak Ridge 

Full Time, 80 Hours Per Pay Period, Day Shift

Monday -Friday 8:00am to 4:30 pm. May require occasional overtime and occasional travel.

As a member of Covenant Health and Thompson Cancer Survival Center, Thompson Oncology Group is part of the region’s largest cancer-fighting network, with more imaging centers, more board-certified physicians and surgeons, and more cancer and radiation centers closer to where you call home. All Thompson Oncology Group practices are committed to excellence and ongoing quality improvement.

Thompson Oncology Group (TOG) is a leader in medical oncology services and provides patients access to all proven, drug-based treatments and the latest clinical trial medicines. Our team of board-certified, fellowship-trained medical oncologists and certified advanced practice providers deliver on-site care and treatment, including chemotherapy, immunotherapy, targeted therapy, and hormone therapy, at affiliated infusion centers throughout our region.

Position Summary: This position coordinates and performs both clerical and clinical activities and functions of the Medical Oncology Office. Patient vitals, working directly with providers and RN's. 

If you have any questions please contact Recruiter: Sarah Grey || sgrey1@covhlth.com || 865-374-5271

• Prepare and maintain patient charts to include insurance, registration, correspondence, laboratory and radiology reports, track and request patient records, slides and films; document as necessary in the charts.
• Schedule and coordinate appointments, scans and tests; confirm appointments; notify appropriate departments, in writing, of daily and weekly patient schedules.
• Receive all telephone calls coming into the Medical Oncology office; assist patients, physicians and others with patient-related matters; relay diagnostic test results to patients per physician's discretion; conduct follow-up phone calls to patients with problems and "no-shows".
• Assist physician with procedures such as bone marrow aspirations and biopsies, paracentesis and thoracentesis.
• Perform BP, TPR and weight on each patient; responsible for alerting physician of abnormalities.
• Perform medical history on each patient prior to being seen by physician.
• Prepare monthly statistical data to be reported to Administrator.
• Maintain medical supplies in each exam room and office supplies in clerical area.
• Conduct daily billing of patient accounts via the computer system; work with the Business Office to make adjustments as necessary.
• Monitor patient insurance for hospital admission pre-certification requirements; assist with reimbursement issues as needed. 
• Complete forms required for continuity of care, such as patient insurance, home health and hospice.
• Precertifies insurance coverage for procedures and treatments ordered by the physician. 
• Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
• Attends meetings as required and participates on committees as directed. Attends and serves on professional/civic service organizations as hospital representative.
• Perform other related duties as assigned or requested.

Minimum Education: 

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.  Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:

Four (4) years healthcare experience preferred but not required

Licensure Requirement:

LPN License, CNA certification preferred or MA certification preferred. CPR required.