Covenant Health

Community/Mobile-Integrated Paramedic

Full time, 80 hours per pay period

Covenant Health Overview:

Covenant Health is East Tennessee’s top-performing healthcare network with 10 hospitals and over 85 outpatient and specialty services, and Covenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned, not-for-profit healthcare system and the area’s largest employer with over 11,000 employees.

Covenant Health is the only healthcare system in East Tennessee to be named six times by Forbes as a Best Employer. 

Position Summary:

The Community/Mobile Integrated Health (CP/MIH) Paramedic functions within Covenant Health Mobile-Integrated Health Programs and the Covenant EMS System. The primary role is acting as a member of the MIH team for Hospital-at-Home patients. In this, the community paramedic is dispatched to set up and evaluate the patient in their “hospital room” in the privacy of their own home. This involves establishing remote monitoring technology, conducting physical assessments, medication reconciliation, assisting with medication administration, working in collaboration with an RN (who functions as the patients' primary nurse) and provider team (that is responsible for the ongoing oversight and care of the patient), serving as their hands, eyes, and ears.

Recruiter: Jennifer Gordon || jgordon2@covhlth.com || 865-374-8107

• Works hand-in-hand with a virtual RN to manage the care of patients in their homes as part of the Hospital-at-Home program.
• Communicates with other members of the interdisciplinary team, including other MIH team members, management, and outside agencies.
• Collaborates seamlessly with the network of partners that make this possible including patients, their families, public safety agencies, training institutions, hospital personnel, and others as needed.
• Ensure patients encounters documentation in Electronic Health Record is accurate and timely, in addition to any other required documentation.
• Manage all aspects of CP/MIH vehicles and clinical equipment.
• Clean and maintain vehicles and facilities daily.
• Manage supply inventory and ensure the team has adequate supplies on-hand to successfully conduct operations. Ensure daily narcotic logs are in order and vehicle checks (on-board supplies/equip.) are completed.
• Facilitate scheduling needs, equipment and supply maintenance, and other daily operational support functions as assigned by the CP/MIH Manager. (Supply counts, vehicle maintenance/record keeping, making a schedule, etc.)
• Support other programs and divisions within the Covenant EMS System as able.
• Remain up-to-date on all regulatory training (clinical, non-clinical, CME, etc.) and ensure that all certifications are uploaded into the appropriate systems. Coordinate and work with the CP/MIH Manager and/or EMS Medical Director to develop specific and deliberate training plans as needed.
• Prepare reports and manage projects as assigned by the CP/MIH Manager.
• Work with CP/MIH Manager and/or EMS Medical Director to ensure all lab compliance rules are adhered to (i.e. CLIA, etc.).
• Coordinate with CP/MIH Manager, the EMS Director and the Covenant Health IT Team to facilitate and manage all aspects of IT including, but not limited to computer maintenance, any and all pertinent systems account setup for team members.
• Responsible for complying with all local, state, and federal employment laws (i.e., Americans with Disability Act, Affirmative Action Plan, etc.).
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives and participates in quality improvement initiatives as requested.
• Perform other related duties as assigned.

Minimum Education:

None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.

Minimum Experience:

Five years (5) full time experience as a paramedic or past experience as an RN in an acute care setting.

Licensure Requirement:

Must have and maintain a TN Critical Care Paramedic certification. Must have and maintain International Board of Specialty Certification (IBSC) Community Paramedic Certification. ACLS and BLS Required. Employee must have a valid Tennessee driver’s license and state mandated minimum insurance coverage. Driving record must meet Covenant Health minimum standards at the date of hire and throughout employment tenure.