Covenant Health

Job Title
Peninsula, a Division of Parkwest Medical Center
Department Name


CH Peninsula



Coordinator QI-Risk Management, Risk and Education

Full Time, 80 Hours per pay period, Day Shift


Peninsula Overview:

Peninsula, a division of Parkwest Medical Center, has set a new standard for effective, innovative and caring mental health services in East Tennessee. With a combined total of more than 75 years of experience, Peninsula has helped thousands of people recover from disorders and dependencies, and lead healthy, positive and productive lives.

Offering both inpatient and outpatient services for children, adolescents and adults, Peninsula is a leader in the changing healthcare environment. The hospital is located in Blount County, with outpatient centers in Knox, Blount, Loudon and Sevier Counties. Additionally, Peninsula offers care specifically designed for seniors with co-existing psychiatric and medical conditions at the Senior Behavioral Center located at Parkwest Medical Center. Peninsula is truly committed to improving the health of the people and communities it serves.


Position Summary:

As a Quality Improvement leader for Peninsula Hospital, works with the Leadership Team to design and implement the quality improvement processes that support the delivery of patient care.


As a Risk Management leader for Peninsula Hospital, works to establish and maintain a safe environment for patients, visitors and staff members.


Recruiter: Mark Fity || || 865-374-8110


  • Participates in the development of plans, education and process review activities designed to insure the delivery of quality care and performance improvement.
  • Participates with the clinical leadership team in implementing quality management tools and processes.
  • Prepares for and facilitates the completion of facility regulatory and licensure surveys.
  • Coordinates the data collection activities for Peninsula Hospital and assists the Manager of QI, Risk and Regulatory Compliance in the communication of the outcomes of such activities to appropriate parties.
  • Assists with the development, coordination, and implementation of operational policies/procedures for Peninsula Hospital.
  • Orients and trains staff in performance improvement activities.
  • Participates actively on various Quality Improvement teams.
  • Orients new licensed independent practitioners to standard medical record documentation expectations.
  • Data collection for physician quality/performance measures.
  • Assists and trains staff in identifying risk management issues.
  • Conducts outpatient Safety/EOC rounds and reports findings to appropriate parties.
  • Assists in coordinating legal concerns with organization attorney when necessary.
  • Reports all risk management concerns to the Manager of QI, Risk and Regulatory Compliance.
  • Participates actively on the Peninsula Hospital Falls Team and Seclusion Restraint Team.
  • Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
  • Performs other duties as assigned.


Minimum Education                       

Bachelor’s degree in nursing. Preference may be given to individuals with a Master’s degree.


Minimum Experience                      

Two (2) years of experience in a quality improvement, risk management and/or nursing position within a mental health treatment setting. Preference may be given to individuals with experience in quality improvement and risk management processes.


Licensure Requirement                   

Must have and maintain Registered Nurse licensure in the State of Tennessee.


RN License


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