Covenant Health

Paramedic, Advanced Care at Home

Full time, 80 hours per pay period

Covenant Health Overview:

Covenant Health is East Tennessee’s top-performing healthcare network with 10 hospitals and over 85 outpatient and specialty services, and Covenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned, not-for-profit healthcare system and the area’s largest employer with over 11,000 employees.

Covenant Health is the only healthcare system in East Tennessee to be named six times by Forbes as a Best Employer. 

Position Summary:

The Community/Mobile Integrated Health (CP/MIH) Paramedic functions within Covenant Health Mobile-Integrated Health Programs and the Covenant Health EMS System.  The primary roles are acting as a member of the MIH team for Hospital-at-Home patients.  In this, the community paramedic is dispatched to set up and evaluate the patient in their “hospital room” in the privacy of their own home. This involves establishing remote monitoring technology, conducting physical assessments, medication reconciliation, assisting with medication administration, working in collaboration with an RN (who functions as the patients' primary nurse) and provider team (that is responsible for the ongoing oversight and care of the patient), serving as their hands, eyes, and ears

Recruiter: Jennifer Gordon || jgordon2@covhlth.com || 865-374-8107

• Works hand-in-hand with a virtual RN to manage the care of patients in their homes as part of the Hospital-at-Home program.
• Communicates with other members of the interdisciplinary team, including other MIH team members, management, and outside agencies.
• Collaborates seamlessly with the network of partners that make this possible including patients, their families, public safety agencies, training institutions, hospital personnel, and others as needed.
• Ensure Patient Care Reports (PCRs) and other documentation is complete and timely, as per company policy.
• Manages all aspects of CP/MIH vehicles and clinical equipment.
• Cleans and maintains vehicles and facilities daily.
• Manages supply inventory and ensures the team has adequate supplies on-hand to successfully conduct operations. Ensures daily narcotic logs are in order and vehicle checks (on-board supplies/equip.) are completed.
• Facilitates scheduling needs, equipment and supply maintenance, and other daily operational support functions as assigned by the CP/MIH Manager. (Supply counts, vehicle maintenance/record keeping, making a schedule, etc.)
• Support other programs and divisions within the Covenant EMS System, including acting as the primary (attending) provider for transports with the Covenant Health EMS interfacility transport system.
• Remains up-to-date on all regulatory training (clinical, non-clinical, CME, etc.) and ensures that all certifications are uploaded into the appropriate systems. Coordinates and works with the CP/MIH Manager and/or EMS Medical Director to develop specific and deliberate training plans as needed.
• Prepares reports and manages projects as assigned by the CP/MIH Manager.
• Works with CP/MIH Manager and/or EMS Medical Director to ensure all lab compliance rules are adhered to (i.e., CLIA, etc.).
• Coordinates with CP/MIH Manager, the EMS Director and the Covenant Health IT Team to facilitate and manage all aspects of IT including, but not limited to, computer maintenance and any and all pertinent systems account setup for team members.
• Responsible for complying with all local, state, and federal employment laws (i.e., Americans with Disability Act, Affirmative Action Plan, etc.).
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education:           

None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.

Minimum Experience:         

Five (5) years full time experience as a paramedic or experience as an RN in an acute care setting.

Licensure Requirement:      

Must have and maintain a TN Critical Care Paramedic certification. Must have and maintain International Board of Specialty Certification (IBSC) Community Paramedic Certification. ACLS and BLS Required. Employee must have a valid driver’s license and state mandated minimum insurance coverage. Driving record must meet Covenant Health minimum standards at the date of hire and throughout employment tenure.