Covenant Health

ER Registration Specialist

Full Time, 72 Hours Per Pay Period, Night Shift 

Fort Sanders Regional Overview:

Fort Sanders Regional Medical Center is a 444-bed hospital recognized for pairing clinical expertise with advanced medical technology to deliver exceptional care. As a Joint Commission Comprehensive Stroke Center, we provide leading-edge treatment for stroke recovery. Our facility also offers specialized services in bariatric surgery, robotic surgery, minimally invasive spine procedures, and advanced orthopedic care.

Fort Sanders Regional is part of Covenant Health, East Tennessee’s largest nonprofit health system and a Becker’s “Top 150 Places to Work in Healthcare.” Covenant Health includes nine hospitals and nearly 150 service locations, offering employees a comprehensive benefits package with tuition reimbursement, student loan assistance, certification bonuses, and leadership development programs.

Position Summary: 

Functions as a specialized direct patient caregiver in the Emergency Department by performing an initial data collection of the patient’s chief complaint at the time of entry to the ED waiting area. Completes a quick registration process and reports patient’s condition to the nurse as needed.  Provides waiting room customer service, serves as a customer liaison, performs specified technical tasks, and coordinates communication to the unit.

Recruiter: Jennifer Gordon || apply@covhlth.com

• Be the first point of contact for patients arriving to the emergency department.
• Collect the patient’s name and reason for visit.
• Enter the data so the patient is visible on the tracking board.
• Notify RN, “Patient for triage” if RN needed immediately.
• Enters and updates the ED tracking board promptly to communicate with staff.
• Documents/maintains patient record as appropriate.
• Takes and records temperature, pulse, respiration rates, blood pressures, oxygen saturation, weights, heights, and intake-output measurements.
• Assists in maintaining a safe environment, which may include checking equipment daily for proper function and reporting equipment that is out of order, appropriate handling of linen and storing of supplies.
• Responds to patient requests and keeps them updated on care progress.
• Reports observed changes in patient condition to nurse or provider.
• Assists in triage with vital signs.
• Ambulates and assists patients in and out of bed, into wheelchairs and transport when necessary (on oxygen if required).
• Helps to maintain clean and orderly patient and work environment.
• Follows policies, procedures, and safety standards. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education:

None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.

Minimum Experience:

Three (3) years’ experience in an EMT, Paramedic, or LPN role.

Licensure Requirement:

Must have and maintain an EMT, Paramedic or LPN license