Covenant Health

Medical Assistant | LPN, Lenoir Medical Clinic 

Full-time, 72 hours per pay period, Day Shift

Covenant Medical Group is Covenant Health’s employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include cardiology, cardiothoracic surgery, cardiovascular surgery, endocrinology, gastroenterology, general surgery, infectious disease, neurology, neurosurgery, obstetrics and gynecology, occupational medicine, orthopedic surgery, physical medicine and rehabilitation, primary care, pulmonology, reproductive medicine, rheumatology, sleep medicine and urology.

Position Summary:

Provides professional clinical care to patients receiving treatments and examination in an outpatient clinical setting under the supervision of the attending provider and practice office manager.

Recruiter: Michelle Ball || mball6@covhlth.com || 865-374-5363

• Assesses patient’s general condition and takes vital signs and weight.
• Assists provider with examinations, diagnostic procedures, and treatments. To include, but not limited to, phlebotomy, injections (will include proficiency in calculations), suturing, and other typical office procedures.
• Administers patient medications per provider order and policy including appropriate dosage, route, site, and documentation.
• Orients, instructs, and trains assigned personnel as applicable.
• Provides basic patient care as ordered.
• Assures test results are received and relayed to patient in a timely manner.
• Demonstrates sensitivity to patient's comfort and privacy by using the AIDET fundamentals of communication.
• Documents all interventions, patient/family responses, medication dispensed/prescribed, etc., in the medical record.
• Promotes wellness by providing patient education materials and communicating provider’s advice and instructions.
• Reviews and consults with provider regarding patient phone calls and urgency of appointment.
• Ensures an adequate stock of supplies and well maintained equipment.
• Monitors and ensures accuracy of recording on patient medical records. Maintains all required reports, records, statistics, etc.
• Maintains confidentiality in matters regarding the practice, its patients, and employees.
• Ability to use a variety of office and medical equipment including, but not limited to, telephone, computer, fax, stethoscope, EKG machine, ear washing equipment, scales, thermometers, blood pressure cuff, and basic lab equipment.
• Maintains a clean and sanitary work area.
• Maintains equipment in clean, operating condition.
• Performs referrals and pre-certifications as needed and where applicable.
• May schedule patient appointments per provider order and relay accurately to patients.
• Takes calls from hospitals/nursing homes and relays appropriate information to practitioner in a timely manner.
• Collaborates with the patient, physician, and other care team members as part of a team based approach to overall patient care.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Performs other duties as assigned.

Minimum Education:

None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.

Minimum Experience:

One (1) year of experience required as a certified Medical Assistant from a recognized certifying organization. Required to be able to multi-task in this internal medicine office; perform a variety of clinical tasks including managing prior authorizations for medications and diagnostics tests. Communicate well with patients and with various allied healthcare professionals. Willing to work towards providing and to ensure excellent patient care always. 

Licensure Requirement:

Must be certified as a Medical Assistant from a recognized certifying organization. American Heart Association BLS required.