Supervisor Patient Accounting, Covenant Medical Group Business Office
Full-Time, 80 Hours per pay period, Day shift
Covenant Medical Group is Covenant Health’s employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include cardiology, cardiothoracic surgery, cardiovascular surgery, endocrinology, gastroenterology, general surgery, infectious disease, neurology, neurosurgery, obstetrics and gynecology, occupational medicine, orthopedic surgery, physical medicine and rehabilitation, primary care, pulmonology, reproductive medicine, rheumatology, sleep medicine and urology.
The CMG Supervisor of Patient Accounting has full knowledge of all positions within the Centralized Business Office (“CBO”). This position assists the CBO Managers and Director of Revenue Cycle with maintaining productivity and with meeting the department’s goals. Key duties and responsibilities include: Resolves complex issues that cannot be resolved by the staff. Supervises assigned staff on a daily basis. Responsible for monitoring staff work load, adjusting as needed, and strengthening staff performance. Assists the Managers in selection, orientation, training, evaluation and discipline of employees. Completes assigned workload in an efficient manner. Assists other departments and physician practices as needed, and meets other requests of the CMG Director of Revenue Cycle and Vice-President of Financial Services.
Recruiter: Michelle Ball || firstname.lastname@example.org || 865-374-5363
Serving the Customer
Caring For and Developing Our People
Using the Community’s Resources Wisely
None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing an Associate’s degree in a directly-related field from an accredited college or university.
Three to five (3-5) years’ experience in health care preferred. Computer experience required. Experience in problem solving, analytical reviews, budgeting, and forecasting preferred. Knowledge of third party payors and collection software required. Must possess knowledge of claims submission and account resolution processes for all major carriers and intermediaries, knowledge of third party reimbursement with working knowledge of Network/Managed Care issues, and a thorough understanding of collection and payer regulations. Expected to perform adequately within the position after working at least three to six (3-6) months on the job.
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