Covenant Health

Administrative Assistant, Advanced Care At Home Management

Full Time, 80 Hours per pay period, Variable Shifts

Covenant Health Overview:

Covenant Health is East Tennessee’s top-performing healthcare network with 10 hospitals and over 85 outpatient and specialty services, and Covenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned, not-for-profit healthcare system and the area’s largest employer with over 11,000 employees.

Covenant Health is the only healthcare system in East Tennessee to be named six times by Forbes as a Best Employer. 

Position Summary: 

Performs administrative duties for a VP level executive.  Does work of a confidential nature and relieves executive of designated administrative details. Will provide daily support to the virtual health service providers in the eICU department. Prepares correspondence, memoranda, reports, etc., utilizing advanced PC software skills.  Schedules and maintains calendar of appointments, meetings, and travel itineraries, and coordinates related arrangements.   Must exercise initiative, judgment and knowledge of company practices, policies and organization.

Recruiter: Kathleen Rice || kkarnes@covhlth.com || 865-835-3727

• Types, edits and proofs correspondence, policies, committee minutes, manuals, letters, forms, procedures, and/or other general typing as directed, initiating other documents and correspondence as appropriate.
• Assists with troubleshooting and day to day operations for the eICU department. 
• Records and transcribes minutes of committee meetings to maintain an accurate record of decisions.
• Opens and screens incoming mail. Locates and attaches appropriate file to correspondence to be answered.  Prepares outgoing mail. 
• Maintains daily appointment calendar. Coordinates appointments and meetings and organizes agenda materials.
• Receives and screens telephone calls and may respond to moderately complex inquiries. Takes messages and/or redirects callers.
• Maintains and organizes department files.
• Makes travel and lodging arrangements directly or through travel agencies.
• Maintains and orders office supplies as necessary.
• Assists in the preparation of presentations using the appropriate software packages. Receives and summarizes the related data.
• Performs other related duties as assigned or requested.

Minimum Education:

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.  Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:

Three to five (3-5) years clerical/administrative experience.  Experience using word processing (MS Word), presentation (PowerPoint) and spreadsheet (Excel) software. Acute Care experience is preferred.