IT User Support Analyst
Full Time, 80 Hours Per Pay Period, Day Shift (Located At Parkwest Medical Center)
Covenant Health Overview:
Covenant Health is the region’s top-performing healthcare network with 10 hospitals, outpatient and specialty services, and Covenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer. Our more than 11,000 employees, volunteers, and 1,500 affiliated physicians are dedicated to improving the quality of life for the more than two million patients and families we serve every year. Covenant Health is the only healthcare system in East Tennessee to be named a Forbes “Best Employer” seven times.
Under general supervision, performs analytical, technical and administrative work in the planning, design and installation of new and existing personal computer systems.
Position Accountabilities and Performance Criteria:
Minimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to an Associate’s degree. Preference may be given to individuals possessing an Associate’s degree in a directly-related field from an accredited college or university.
Minimum Experience: Minimum of five (5) years related experience. Experience working with LAN's/WAN's and working knowledge of required hardware and software.
Licensure Requirement: Employee must have a valid Tennessee driver’s license Class D and state mandated minimum insurance coverage. Driving record must meet Covenant Health standards at the date of hire and throughout employment tenure.
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