Covenant Health

Job Title
Team Leader Transporters
Fort Sanders Regional Medical Center
Department Name






Team Leader Patient Transporters, Central Transport

Full time, 80 Hours Per Pay Period, Day Shift



Fort Sanders Regional Medical Center is an award-winning, certified, and accredited facility with 541 beds. As a Joint Commission Comprehensive Stroke Center, Fort Sanders offers state-of-the art care that maximizes recovery from stroke.  We are also the region’s leader in technology in areas such as bariatric surgery, robotic surgery and minimally invasive spine surgery. Our door-to-balloon times for heart attack patients are below the national average, and our hip fracture center offers advanced diagnosis, surgery and recovery procedures for hip patients.


Fort Sanders Regional Medical Center is a member of Covenant Health, a locally-owned, non-profit health system based in Knoxville, TN, with a “patient-focused” culture. It has been recognized by Forbes Magazine as its 2020 “Best-in-State-Employer” for Tennessee. The CEO of our company, Jim VanderSteeg, attends every new employee orientation and will ask you to sign our pledge of excellence to always put patients first, strive for excellence in everything we do, and make Covenant Health the first and best choice for patients in our region. As you’d expect, we offer our employees a robust benefits package, including: offering unmatched medical insurance, tuition reimbursement; student loan repayment assistance, certification bonuses; leadership and professional development programs; an employer-matched 401(k); and a generous Combined Time Off (CTO) program.


Position Summary: Responsible for daily operational functions of the transport program and staff which includes courtesy ambassadors, dispatchers, and transporters.  Observes staff and address job performance and/or attendance problems in accordance to policy and procedures.  Responsible for new employee orientation, training, CQI participation and assists the unit leader with special projects, employee evaluations, payroll and work scheduling.

Please contact Michelle for more information on this job or others you may be interested in! 865-374-5363 or



  • Completes weekly payroll and updates schedules according to work-flow, holidays and vacations.
  • Monitors patient/transport flow board workflow. Responds to assistance requests.
  • Performs quality control measures for central transportation, i.e., performance reporting.
  • Ensures that all employees receive initial and annual training, documenting each training session and departmental meetings.
  • Works in conjunction with department manager on performing employee evaluations and positive discipline.
  • Ensures sanitation and maintenance of equipment by daily inspection. Informs manager of any problems or need for replacement.
  • Orders office supplies and other departmental materials as needed.
  • Posts all hospital announcements and notices regarding new procedures.
  • Serves on committees as requested or required.
  • Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
  • Perform other duties as assigned.


Minimum Education: None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED.  Preference may be given to individuals possessing a HS diploma or GED.


Minimum Experience: One (1) year supervising task specific work groups or service-related employees with customer service emphasis preferred.


Licensure Requirment: CPR Required.


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