Covenant Health

Job Title
Covenant Health Corporate
Department Name


Covenant Health



Service Analyst

Full Time, Day Shift, 80 Hours Per Pay Period


Position Summary:

This position provides analytical, operational and business insight support to the service line team.  Participate in various financial and clinical projects and workgroups to provide analytical support.  Functions as an integral resource to service line operational teams.   Identifies performance gaps and contributes to improvement and optimization.  Involves interaction with all levels of supervision and managers system-wide, including senior executives. 



  • Employs advanced skills in data analytics and strong working ability in statistical analysis.
  • Under the direction of the Director of Service Lines and other subject matter experts, develops analyses to be used across Covenant to evaluate ongoing performance and for well-focused opportunity identification.
  • Evaluates the need for new equipment, technology or services and prepares pro forma operating results for proposed new service or equipment. Also updates pro-forma after time has elapsed and identifies actual results compared to pro-forma and explains differences.
  • Develops financial pro forma and modeling of potential business model changes, using expertise in cost accounting, reimbursement, coding, and levels of care, considering various scenarios as needed to optimize organizational decision making.
  • Develops positive collaborative relationships with service line constituents including service line administrative and financial leaders, physicians, and facility leadership resulting in well informed strategies and deployment of service line initiatives
  • Prepares effective consultation reports and presentations and makes presentations to groups as needed, including system service line meetings, executive leadership, facility medical staff meetings, and operational teams to communicate key findings, opportunities, and service line goals.
  • Coordinates with Information Technology staff as needed to develop and optimize system-wide access and use of analytical data and information for service lines.
  • Attends professional/society/business meetings. Participates in in-house training and development activities including service on system-wide administrative and operational committees.  Maintains a high degree of on-the-job developmental activities regarding system policies and administrative requirements.  Maintains professional growth through continuing education and attending workshops, seminars, conferences, and classes.
  • Maintains and communicates analysis standards for Covenant Health. Promotes the adoption of consistent practices system-wide. Communicates and guides business units on appropriate financial analysis standards to maintain consistency in financial reporting across business units.


Minimum Education:  None specified; will accept any combination for formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a Master’s degree.  Preference may be given to individuals possessing a Master’s degree in a directly-related field from an accredited college or university.    Expectation of pursuing or currently pursuing a master’s degree in Health Care Administration, Business or Finance, or related discipline from an accredited academic program within 12 months of starting the position.


Minimum Experience: Minimum of four (4) years of Accounting or Finance or related experience, two or more years of healthcare industry experience preferred.  Advanced demonstrated analytical, numerical, and computer capabilities.  Requires strong human relations and communication skills.  Must be proficient in all Microsoft Office products.


Licensure Requirement:   None.


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