Covenant Health

Job Title
Director, Acute Care Services
Morristown-Hamblen Health System
Department Name





Director for Acute Care Services, Nursing Admin Support


Full Time, 80 Hours per pay period, Day Shift, On call hours required according to department needs


Morristown Hamblen Overview:

Morristown-Hamblen Healthcare System has 167 licensed beds and 23 emergency suites. The hospital offers outstanding ancillary services including Laboratory, Radiology and Therapy services. At our Breast Imaging Center of Excellence, women can have their annual mammograms, biopsies, and can meet with a nurse navigator if needed. The Women’s Center offers six newly remodeled labor and delivery suites and has a secure nursery for the care of our newborns. It serves an eight-county region in the Lakeway Area and is equipped with modern technologies and expert staff to provide the best possible patient care. Learn more about our amazing facility at



Position Summary

Operational responsibility for the direction of patient care delivery in acute inpatient care services through leadership. Actively involved with multiple disciplines in all areas of the acute care continuum in efforts to maximize utilization of services available. Functions with accountability to manage planning operational activities and provide administrative input in the budgetary process for all areas.




Position Accountabilities and Performance Criteria:

  • Makes concerted efforts toward achievements in quality of service, financial integrity, and customer satisfaction in all areas of responsibility.
  • Leads in the promotion of ownership and implementation of strategic initiatives.
  • Assures compliance with the Joint Commission and state regulations in all areas of responsibility.
  • Proactively develops and supports strategies to produce the positive changes needed to achieve goals.
  • Assists in the development of process improvements through facilitation and appropriate resource allocation.
  • Monitors effectiveness of processes, plans, and problem-solves to improve outcomes.
  • Maintains financial integrity and control for areas of responsibility, including the development of and adherence to an annual budget.
  • Assists in the development of an efficient and effective operational and capital budget in all areas.
  • Provides education to enable clinical managers, supervisors, and staff to select appropriate indicators for operational success and to monitor outcomes as they relate to processes.
  • Guides clinical managers and supervisors in recruiting, retaining, orienting, educating, and maintaining competency of all staff.
  • Works cooperatively with case managers to achieve goals related to appropriateness of patient placement, service utilization, length of stay, costs, and clinical outcomes.
  • Collaborates with physicians and other health care professionals to improve processes that positively impact quality, assure integration of marketing efforts, and the development and implementation of effective system goals.
  • Assists and supports the standardization of products and the consolidation of sources.
  • Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
  • Performs other duties as assigned.






Minimum Education:            Bachelor of Science (BS) degree required; Master's degree preferred.


Minimum Experience:          Five (5) years clinical and three (3) years management experience, or equivalent combination of educational/managerial experience.


Licensure Requirement:       Current TN nursing license required.








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