Covenant Health

Job Title
Service Coord
Parkwest Medical Center
Department Name


Parkwest MC logo 2020rev


Service Coordinator- Surgery

Full Time, 80 Hours Per Pay Period, Shifts Vary


Position Summary:

Provides leadership and oversight for specialty area.  Acts as a resource for the specialty area.




  • Develops service goals.
  • Responds to specialty/emergency/needs as needed.
  • Functions as a resource person and team leader.
  • Demonstrates competence in critical skills to include delivery of care appropriate to the age-specific needs of the population served.
  • Evaluates service inventory and adjusts.
  • Orders specialty items.
  • Serves as liaison with medical staff and other customers.
  • Serves as expert, resource, and consultant for specialty area.
  • Coordinates maintenance of service equipment.
  • Maintains proficiency for specialty area.
  • Researches alternatives for usage of equipment/instruments.
  • Provides feedback (verbal and written) on staff performance.
  • Refers personnel conflict management to supervisor, manager, or director.
  • Develops and implements educational training programs for personnel.
  • Assumes departmental charge responsibilities as needed (weekends, 3-11, holidays, etc.).
  • Recommends staff assignments to provide optimal customer satisfaction.
  • Identifies learning needs with staff.
  • Monitors schedule in advance to prevent conflicts and coordinates needs.
  • Problem solves and trouble shoots specialty conflicts (equipment, instrumentation, etc.).
  • Researches and submits proposed budget purchase items each year and as needed.
  • Maintains/updates specialty charges.
  • Maintains, develops, and updates specialty surgeon preference cards.
  • Develops specialty instrumentation trays and procedural packs.
  • Meets with staff monthly to discuss staff needs, goals and problems as associated with the services.
  • Provides at least eight (8) credit hours of in-service per year.
  • Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
  • Perform other related duties as assigned or requested.                                


Minimum Education:

None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority.


Minimum Experience:

Minimum of four (4) years professional experience.


Licensure Requirement: 

Valid Tennessee RN license.


BLS, ACLS, and OR Experience required. ENT and Plastic experience preferred.


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