Covenant Health

Job Title
Dir Patient Care Services
Department Name





Director Patient Care Services (Registered Nurse) - Acute Care 

Full Time, 80 Hours Per Pay Period, Day Shift


Position Summary:

This position aligns goals and outcomes under the five pillars of people, quality, growth, service and finance.  It assures that the business objectives of the assigned clinical service lines are met through proper direction of all fiscal, material, technological, and human resources.  Coaches/mentors subordinate and peer clinical leaders in techniques and methods that drive business growth, enhance employee and physician relationships, and provide excellent clinical outcomes.  Develops, directs, and implements a comprehensive strategic business plan to increase market share, manage performance and profitability targets.  Ensures adequate resources are available to implement strategies/decisions, strengthens physician relations, participates in pricing, contracting and marketing decisions, and meets targets for financial, quality, and customer service performance indicators. Accountable for the principles of excellence and modeling and holding others accountable to Covenant Health’s Standards and Behaviors.


Directs operations through two or more subordinate supervisory levels with several subdivisions at each level. Programs are usually complex and integrated with and/or interdependent upon other operational or functional units within the organization, requiring constant attention to extensive formal coordination, clearances, and procedural controls.


Works effectively with peer group; leaders of the various corporate support functions such as finance, human resources, marketing, physician services, planning, clinical effectiveness, etc; physicians and physician leaders both at the facility and corporate levels; and with various other internal and external stakeholders.


Minimum Education: Master's Degree required.


Minimum Experience: Eight (8) years minimum of leadership/management experience with a Master's degree or ten (10) years of leadership/management experience and currently enrolled or prepared for a Master's program. 



Licensure Requirement: RN license required. Board certified as an ACHE Diplomate (CHE®) or Fellow (FACHE®) is strongly preferred for this role.



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