Covenant Health

Job Title
Appl Analyst Staff
Department Name


Application Analyst, RN - HomeCare

80 hours per pay period, Days


Position Summary: Under general supervision, responsible for defining, implementing, and supporting software applications, and interfacing with end-users and other IT groups to identify and resolve application issues

  • Act as interface between the user, vendor, and systems programming and operations
  • Ensure that IT applications are functional, available, and meet organization standards and end-user requirements. This includes testing software to ensure proper operation and freedom from defects and verification that software functionality meets vendors and/or internal documentation.
  • Determine root cause of application problems, coordinate solutions among appropriate teams, and document resolution
  • Devise improvements to current procedures and develop test models of possible future configurations
  • Create test plans and scripts
  • Perform workflow analysis and recommend quality improvements
  • Train the user and/or other IT staff in the interpretation of information systems' features and functions, reports, system capabilities, and limitations
  • Maximize IT investment by researching user requirements
  • Interface with user community to understand their security and business needs and implement solutions to accommodate them
  • Ensure that user community understands and adheres to necessary procedures to maintain security
  • Recommend standard policies and procedures for providing routine service
  • Coordinate operations of assigned applications (including interface processing) and assist with special processing (such as year-end)
  • Assist in operations scheduling


Minimum Education: AS in computer-related field or equivalent combination of education and experience


Minimum Experience: Minimum of five (5) years Information Systems or relevant functional area. Requires demonstrated understanding of technical computer operations in a client/server environment (for assigned applications).  IT Project management experience preferred. Application and end-user trainer experience preferred.


Licensure Requirement:  TN RN licensure is required based on assigned applications


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