Consumer Relations Specialist, Knox Clinic
PRN/OCC, Day Shift
This clinic is located at 1451 Dowell Springs Blvd in Knoxville, Tennessee and is open Monday-Friday from 7:30 a.m. - 5:30 p.m. We provide mental health services for those experiencing psychiatric illnesses or symptoms. Our team of mental health professionals provide:
Works with a team in order to assist the consumer during their time in the clinic. This job covers both medical records and front desk functions. The Consumer Relations Specialist will possess the knowledge to work in either of the support team positions whenever needed. This knowledge will be obtained through cross-training. Duties will include (but not limited to) maintaining consumer charts, registration, scheduling appointments, computer data entry, answering the telephone, collecting copays and deductibles, and assisting the consumer during their time in the clinic.
Minimum Education: High school diploma or equivalent
Minimum Experience: Computer training, customer service training, and medical records organization skills. Must be able to type 40 wpm, and be able to work with diverse populations. Preference may be given to individuals with medical office work experience.
Licensure Requirement: None
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